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M17x-R4, Extremely odd behavior
Here is an odd one for you.
Many months ago my Alienware M17x R4 just died. Not a normal power off, but like suddenly there was no power. It was plugged in, battery was charged and I wasn't gaming; just browsing.
I finally called support who basically told me to get a new MB from a third party site and install it myself. Well, today I was looking at it, and thought I would try things one more time. Just as I had done in the past I removed the battery, pressed its test and all lights lit up. I then held the power button in for 10 - 20 seconds.
Replaced the battery. Pressed power and she came to life after months of nothing. I quickly gathered my power supply and an external hard drive to copy some images I had not backed up before it died. While it was going through the login process I connected the power supply. Shortly after that, poof, down again. I have not been able to get to come back up.
On a side note if I hold the power button, and release it the keyboard will briefly light up.
Any suggestions??
Cass-Ole
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June 26th, 2016 17:00
my suggestion is to place a companion post in NoteBookReview & wait for help here & there. At NBR you stand a good chance at running into someone with mad troubleshooting skills. Find your subforum & wait it out http://forum.notebookreview.com/forums/alienware.1018/