Hey guys, first post here. Hoping I might get some help with my issue and resolve it before I need to sit on the phone for hours.
My laptop has been working fine for the past few months, but a few days ago it was installing windows updates as it was shutting down. Because I have it set not to do anything when I shut the lid, I did just that and went to sleep. In the morning the computer was still on and had a black screen and was not responsive. When I tried to start it, it froze in the windows 7 screen just before log in. Had to hard kill and restart to try and bring up start up repair, which did not work. Neither did restore. Did a full reformat and worked okay until I installed the video drivers. Now every time I try to update the drivers this happens.