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giozera
1 Nickel

M18x R2 web camera issue with skype

7360.skypeCamera.jpg

Hello

as u can see from image skype has a problem with laptops camera. but when I test it with Cyberlink you cam mirror it works perfectly nothing like in this screenshot. I tried uninstalling and installing drivers few times and no improvements.

I have:

M18x R2, 16GB, i7 3610Qm, GTX 660m

Win 7 64Bit Fresh install

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6 Replies
Alienware-Natal
4 Germanium

Re: M18x R2 web camera issue with skype

Hi,

Have you tried uninstalling and re installing skype?

It would also be a good idea to run windows updates.

Alienware-Natalia
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giozera
1 Nickel

Re: M18x R2 web camera issue with skype

windows is updated to the latest and yes I did removed and installed skype again.

still the same.

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Alienware-Natal
4 Germanium

Re: M18x R2 web camera issue with skype

Try updating the DirectX alone:

http://www.microsoft.com/en-us/download/details.aspx?id=35

Alienware-Natalia
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
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giozera
1 Nickel

Re: M18x R2 web camera issue with skype

I just did and it says its latest version

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giozera
1 Nickel

Re: M18x R2 web camera issue with skype

thanks for response I had this posted in skype support forum and they helped me with this issue:

"never would have thought that nvidia video card would have connection with web camera. I just changed in nvidia control panel "adjust image settings with preview" to let the 3D application decide restarted skype and now works"

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Alienware-Natal
4 Germanium

Re: M18x R2 web camera issue with skype

I'm happy to hear that everything is working fine now, thanks for the info Smiley Happy

Alienware-Natalia
Dell | Alienware Technical Support Alienware Arena
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