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Harry244
1 Nickel

{MOVED}Alienware M11x R2 Command Center not working

I have a problem with the Alienware Command Center, I upgrade my system to windows 8 and now I can't add events in the command center, also it stop working when I turn on my computer, the same was happening with windows 7, so I uninstalled it and reinstalled it... and nothing the same problems. The error that Command Center give is:

System.ArgumentException: Value does not fall within the expected range.
at AlienLabs.AlienFX.Editor.ShellLink.IShellLinkW.Resolve(IntPtr hWnd, UInt32 fFlags)
at AlienLabs.AlienFX.Editor.ShellLink.Open(String linkFile, IntPtr hWnd, EShellLinkResolveFlags resolveFlags, UInt16 timeOut)
at AlienLabs.AlienFX.Editor.ShellLink..ctor(String linkFile)
at AlienLabs.AlienFX.Editor.ApplicationsForest.PopulateFiles(String initialPath)
at AlienLabs.AlienFX.Editor.ApplicationsWindows.PopulateTree()
at AlienLabs.AlienFX.Editor.ApplicationsWindows..ctor()
at AlienLabs.AlienFX.Editor.VisualizationsController.getApplicationData()
at AlienLabs.AlienFX.Editor.VisualizationsController.AddVisualization(String model)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
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10 Replies
dallascowboyswo
4 Germanium

Re: Alienware M11x R2 Command Center not working

Did you download the latest Command Center from the website and install it from here.

Sam

Own: Dell Chromebook 11, Alienware M11xR2

   

Forum Member since 2004

"If your issue was resolved, please click  Yes ".

#idoNOTwork4Dell

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Harry244
1 Nickel

Re: Alienware M11x R2 Command Center not working

Ok I did it with that package and the error when I want to add new events is still there Smiley Sad

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dallascowboyswo
4 Germanium

Re: Alienware M11x R2 Command Center not working

Explain to me where and what events are you trying to add so I can attempt them on my computer?

Sam

Own: Dell Chromebook 11, Alienware M11xR2

   

Forum Member since 2004

"If your issue was resolved, please click  Yes ".

#idoNOTwork4Dell

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Harry244
1 Nickel

Re: Alienware M11x R2 Command Center not working

In Command Center I want to modify one of my themes, but when I go to the left down side (Events part of the software) and I click on button "+", Add Aplication, that error comes out and close the command center (First I get the error and when I press ok in the error it close the command center).

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dallascowboyswo
4 Germanium

Re: Alienware M11x R2 Command Center not working

Well I get the same error. When I test with the compatibility mode tester it comes up with, that the software is not compatible with Windows 8. So I guess all we can hope for that there will be an update. I have tested it in Windows 7 compatibility mode and running as administrator and I too get the same error.

Sam

Own: Dell Chromebook 11, Alienware M11xR2

   

Forum Member since 2004

"If your issue was resolved, please click  Yes ".

#idoNOTwork4Dell

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Re: Alienware M11x R2 Command Center not working

Officially the M11XR2 does not support windows 8, the command center may not be compatible and for that reason you are getting this error.

Dell Computer Support for Windows 8 Upgrade

Karen M.
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty!
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Harry244
1 Nickel

Re: Alienware M11x R2 Command Center not working

:/ I don't know if I'm wrong but as I understand in that error is that there are some calls to some objects that the program can't find, I think is just some bad use of objects in the programming of the command center... but as we do not have access to the original code well we can't help, hope they get an update soon Smiley Happy

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Tesla1856
6 Gallium

Re: Alienware M11x R2 Command Center not working

In Command Center I want to modify one of my themes, but when I go to the left down side (Events part of the software) and I click on button "+", Add Aplication, that error comes out and close the command center (First I get the error and when I press ok in the error it close the command center).

 
Are you running the latest Laptop version?
 
Even in the desktop version (on Alienware Desktops) ... in Windows7-64 ... the features and support for triggering themes by "Applications" never really worked very well. I think most of us gave up on it long ago.
 
 


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Harry244
1 Nickel

Re: Alienware M11x R2 Command Center not working

Yep, I'm running the latest laptop version... and yes, as you mentioned, there were problems too in Windows 7, but I hope Dell Alienware help us with this problem and although we have an alternative using the sample codes for C++ that are somewhere in Command Center files, I think is easier to do it directly in the Command Center.

Maybe developers of the command center don't know about this kind problems or maybe they know, but I think we should try to let them see that there are problems with this software.

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