Hello, i recently did a clean install of windows and have reinstalled the required drivers from the dell support website. However i am unable to find the correct drivers for the PCI device, and my USB controller. There is also an unknown device. The two right usb ports on my notebook seem to work fine but the two on the left dont work.
I suspect the chipset driver is not installed.
Please check if you have installed the drivers in the order given in the link below:
Also find the link below for the drivers for your system model:
Revert for further queries.
The chipset driver driver is installed and up to date (i checked with both the dell and intel software). I have installed all the drivers recommended by the dell software, and i installed the drivers in that order. However the two left usb ports are still not working, and the device manager is still not picking up drivers for the usb controller or the PCI device
Thank you for trying the suggested steps. I would like to know if these drives were working before Operating system reinstallation.
Please update BIOs and chipset driver once again from the link given below:
Note: While flashing BIOS connect the Ac adapter and make sure the battery has minimum 15% charge as this needs uninterrupted power supply. Do not use the system till it restarts and comes up to the desktop.
Restart the system and check. Also run complete Windows update. also provide the screen shot of the Device Manager.
Revert for further queries.
Open the Device Manager- Universal Serial Bus controllers. Do a screenshot so we can see what is listed.
Updating the chipset driver should have resolved the issue. Since the issue is persisting, I suggest you to clean install the Operating system once again and install the drivers in the correct order mentioned earlier.
Hi I had the same problem with your computer. I recently bought 2nd Hand computer Mx17 R3 knowing the USB 3.0 Hub Controller is not working as per owner when he install the driver he had issue having blue screen. I do the same thing have clean installed windows. I prefer to used the original Operating System Windows 7 Home Premium x64 because i had tried also to installed Windows 7 Ultimate x64 and i had problem installing some drivers such as Video Graphic Card Nvidia Geforce Gtx460m., Okay Let's Go back to your issue i had the drivers you are needed., Just email me here email@example.com
Maybe you had also Same Issue with the ffg.:
Check on your Device manager
Issue Device Manager Status Solution
SM Bus Controller-? -------------- Solved Download Latest Inf Chipset Check your Chipset Type e.g. (Alienware Mx17 R3 - Intel chipset HM67)
Network Controller-? -------------- Solved Update Driver from Device manager e.g.(Intel mini 1501) download the Driver from Dell Support Use your Service Tag code so you will had the right drivers for your Unit.
Unknown PCI Bus Controller-? ------- Not Yet Solved On Progress
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