When i turn off the bass completely there is still a bit of distortion to the sound when the volume is up high enough. Just not sure whats causing the problem i checked and the Sound Booster Recon3DI is activated and updated. Please if you know how to fix i would love it.
I would start trouble shooting it by uninstalling the drivers. Then once they are removed and you reboot then start reinstalling them. Most of the time this is just a simple driver issue. If a new driver doesn't fix it then try going back to an older version.
Use the Dell driver first and if they do not fix it then go to Creative Labs and use theirs.
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