The lights come on when it boots up, but then turns off after that
Try this. In low right open up the Action Center. You will see the icon for Alienware FX lights. Right click on it and select NEVER. This will keep the lights on.
Check this Alienware Command Center Quick Guide | Dell US .
Alienware-Eimy Dell | Alienware Technical Support#IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: