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BK Ho
1 Copper

My mouse and keyboard doesn’t work on log in page. I can’t do anything now. Please help....

My mouse and and keyboard doesn’t work on log in page.

i try to use the same keyboard and mouse to another PC, it works.

Please help.

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1 Reply
8 Krypton

Re: My mouse and keyboard doesn’t work on log in page. I can’t do anything now. Please help....

You have provided no information whatsoever.

Help is not forthcoming.

No Dell Model?

No OS version?

This is not the psychic friends network.

Dionne Warwick does not answer calls here nor does Miss Cleo.

This type of issue is common with Malware/Ransomeware that deliberately breaks the windows installer service.


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
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