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Morty007
1 Copper

.Net Error- Alien FX Problem?

Hi,

I've recently had the following problem. It mostly appears when I try to shutdown the computer but happened this morning when I tried to boot up. I'm running Windows 8. Any help much appreciated. 

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.


************** Exception Text **************

System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host


Server stack trace:

  at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

  at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size)

  at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)

  at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)

  at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)

  at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadAndMatchPreamble()

  at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)

  at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()

  at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)

  at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)


Exception rethrown at [0]:

  at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

  at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

  at AlienLabs.CommandCenter.RemotingService.Domain.ApplicationLaunchWatcher.remove_ApplicationLaunched(ApplicationLaunchedEventHandler value)

  at AlienLabs.CommandCenter.RemotingService.Domain.Classes.ApplicationLaunchWatcherHolder.unregisterApplicationLaunchedEvent(ApplicationLaunchedEventHandler eventHandler)

  at AlienLabs.CommandCenter.RemotingService.Domain.Classes.ApplicationLaunchWatcherHolder.ReleaseWatcher(ApplicationLaunchedEventHandler eventHandler)

  at AlienLabs.AlienFX.Controller.ControllerMainForm.closingApplication()

  at AlienLabs.AlienFX.Controller.ControllerMainForm.formClosing(Object sender, FormClosingEventArgs e)

  at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)

  at System.Windows.Forms.Form.WmClose(Message& m)

  at System.Windows.Forms.Form.WndProc(Message& m)

  at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m)

  at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

  at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



************** Loaded Assemblies **************

mscorlib

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18051 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

----------------------------------------

AlienwareAlienFXController

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe

----------------------------------------

AlienLabsTools

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabsTools/v4.0_2.8.10.0__bebb3c8816410241/AlienLabsTools.dll

----------------------------------------

AlienwareAlienFXTools

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienwareAlienFXTools/v4.0_2.8.10.0__bebb3c8816410241/AlienwareAlienFXTools.dll

----------------------------------------

Alienlabs.CommandCenter.Tools

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/v4.0_2.8.10.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll

----------------------------------------

System.Windows.Forms

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18046 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System.Drawing

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18022 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

System

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18045 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

System.Configuration

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

System.Xml

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

WindowsBase

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll

----------------------------------------

PresentationFramework

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18058

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll

----------------------------------------

PresentationCore

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll

----------------------------------------

System.Management

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.17929 built by: FX45RTMREL

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll

----------------------------------------

AlienLabs.MasterIOBoard.Communication

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll

----------------------------------------

AlienFX.DeviceDiscovery

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll

----------------------------------------

AlienLabs.MasterIOBoard.Communication.Core

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll

----------------------------------------

AlienFX.Communication

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.dll

----------------------------------------

System.Core

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.17929 built by: FX45RTMREL

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

----------------------------------------

AlienFX.Communication.XPS

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.XPS/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.XPS.dll

----------------------------------------

AlienFX.Communication.Andromeda

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.Andromeda/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.Andromeda.dll

----------------------------------------

AlienFX.Communication.PID0x522

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x522/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x522.dll

----------------------------------------

AlienFX.Communication.PID0x521

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x521/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x521.dll

----------------------------------------

AlienFX.Communication.PID0x520

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x520/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x520.dll

----------------------------------------

AlienFX.Communication.PID0x518

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x518/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x518.dll

----------------------------------------

AlienFX.Communication.PID0x516

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x516/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x516.dll

----------------------------------------

AlienFX.Communication.PID0x515

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x515/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x515.dll

----------------------------------------

AlienFX.Communication.PID0x514

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x514/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x514.dll

----------------------------------------

AlienFX.Communication.PID0x513

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x513/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x513.dll

----------------------------------------

AlienFX.Communication.PID0x512

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x512/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x512.dll

----------------------------------------

AlienFX.Communication.PID0x511

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.PID0x511/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.PID0x511.dll

----------------------------------------

AlienFX.Communication.Core

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienFX.Communication.Core/v4.0_2.8.10.0__bebb3c8816410241/AlienFX.Communication.Core.dll

----------------------------------------

LightFX

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/LightFX/v4.0_2.8.10.0__bebb3c8816410241/LightFX.dll

----------------------------------------

AlienwareAlienFXModelResources

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienwareAlienFXModelResources/v4.0_2.8.10.0__bebb3c8816410241/AlienwareAlienFXModelResources.dll

----------------------------------------

Microsoft.GeneratedCode

   Assembly Version: 1.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

System.Xaml

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18016 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

----------------------------------------

Microsoft.GeneratedCode

   Assembly Version: 1.0.0.0

   Win32 Version: 4.0.30319.18058 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

AlienLabs.CommandCenter.RemotingService.Domain

   Assembly Version: 2.8.10.0

   Win32 Version: 2.8.10.0

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/AlienLabs.CommandCenter.RemotingService.Domain/v4.0_2.8.10.0__bebb3c8816410241/AlienLabs.CommandCenter.RemotingService.Domain.dll

----------------------------------------

System.Runtime.Remoting

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.17929 built by: FX45RTMREL

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll

----------------------------------------

System.Data

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.18046 built by: FX45RTMGDR

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

----------------------------------------

System.Data.DataSetExtensions

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.17929 built by: FX45RTMREL

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.DataSetExtensions/v4.0_4.0.0.0__b77a5c561934e089/System.Data.DataSetExtensions.dll

----------------------------------------

System.Numerics

   Assembly Version: 4.0.0.0

   Win32 Version: 4.0.30319.17929 built by: FX45RTMREL

   CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

----------------------------------------


************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.


For example:


<configuration>

   <system.windows.forms jitDebugging="true" />

</configuration>


When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.




0 Kudos
7 Replies
Alienware-Frank
3 Argentium

RE: .Net Error- Alien FX Problem?

Hi, please try the following steps in order, do not jump any step:

1-    Uninstall Command Center
2-    Download latest Command Center from support.dell.com
3-    Uninstall .Net Framework 3.5, 4.0 and 4.5
4-    Restart the computer
5-    Install .net Framework 3.5 and 4.5
6-    Run Windows Updates and verify there is no pending updates missing (avoid installing hardware driver updates).
7-    Restart the computer
8-    Install the Command Center just downloaded
9-    If issue remains, please go to “Control Panel”, “Programs and Features” and choose uninstall Command Center, when setup loads, run the repair. This will fix any corruption in the AlienFX firmware.

The root cause has been identified as a Windows Update for .net framework.

With these steps order, we are able to fix again the lights again.

Alienware Lizano
Dell | Alienware Technical Support Alienware Arena
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Morty007
1 Copper

RE: .Net Error- Alien FX Problem?

Hi Frank. Thanks very much for the info. The problem seems to have suddenly stopped, so I'm going to hold off for now. Also, I wasn't sure where to find the .net framework 3.5 and 4.5 downloads. Maybe you can post them here. Thanks again. 

0 Kudos
Alienware-Frank
3 Argentium

RE: .Net Error- Alien FX Problem?

Sure,

3.5: http://www.microsoft.com/en-us/download/details.aspx?id=21

4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653

Alienware Lizano
Dell | Alienware Technical Support Alienware Arena
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Morty007
1 Copper

RE: .Net Error- Alien FX Problem?

Hi Frank,

I'm currently on step 3, but don't see how to uninstall the .net frameworks. A google search has come up with mixed info. Can you tell me the easiest way to uninstall them? Thanks. 

0 Kudos
Alienware-Frank
3 Argentium

RE: .Net Error- Alien FX Problem?

Hi, sure. Head over to Control Panel and locate the 'Uninstall or change a program' option. Look for the NetFramework software and uninstall it.

Alienware Lizano
Dell | Alienware Technical Support Alienware Arena
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
Morty007
1 Copper

RE: .Net Error- Alien FX Problem?

It's not listed in there at all. From what I googled, it's one of the microsoft updates, but I have no idea which KB number it is. 

0 Kudos
Morty007
1 Copper

RE: .Net Error- Alien FX Problem?

Can anyone help?

0 Kudos