1 Copper

Network Controller Issues (M17x R3)

I recently had to do a full restore on my M17x R3.  I used the proper installation order, and everything was going smoothly until it came time to install the WLAN 1501 driver . 

Like a few others I have seen, I had an issue because it does not automatically install. I went to the device manager, right clicked on Network controller, and was going to try and install it manually by selecting the install file from the folder. The problem is, when i go to browse for the file, the only thing that shows up on the list are the folder names, there are no files inside the folders to select.

I have tried re-extracting the files and restarting my computer, but I haven't been able to find any resources on this particular issue. 

Help would be much appreciated!

System Info:

OS Name Microsoft Windows 7 Home Premium

Version 6.1.7601 Service Pack 1 Build 7601

Other OS Description Not Available

OS Manufacturer Microsoft Corporation


System Manufacturer Alienware

System Model M17xR3

System Type x64-based PC

Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date Alienware A09, 10/13/2011

SMBIOS Version 2.7

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "6.1.7601.17514"

User Name DanielandLyn-PC\Daniel and Lyn

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 4.00 GB

Total Physical Memory 3.95 GB

Available Physical Memory 2.88 GB

Total Virtual Memory 7.90 GB

Available Virtual Memory 6.53 GB

Page File Space 3.95 GB

Page File C:\pagefile.sys

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1 Reply

Re: Network Controller Issues (M17x R3)

Hello Dwhite_2006

I sent you a friend request, please accept it and send me a PM with your service tag, phone number add the link for this thread and I'll get back to you.

Karen M.
Dell | Alienware Technical Support Alienware Arena
Opening your case and/or replacing parts yourself does not void your warranty!
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If you need extra assistance please use Facebook Logo Twitter Logo, I can't always reply to PM's

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