TianC
1 Nickel

New Alienware 17 R4 graphic card driver problem

The version of my graphic card driver(Geforce) is 21.21.13.6932. If I update the new version, the system starts lagging, so I can only use the old version. However, some games ask me to update the graphic card driver. Does anyone have the same issue with me? What should I do?

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8 Replies
Moderator
Moderator

RE: New Alienware 17 R4 graphic card driver problem

Hi,

The system has a GTX 1060 or GTX1070?


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Alienware-Eimy
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TianC
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RE: New Alienware 17 R4 graphic card driver problem

GTX1070

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Moderator
Moderator

RE: New Alienware 17 R4 graphic card driver problem

Try this driver (perform a clean install):

www.geforce.com/.../111030


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Alienware-Eimy
Dell | Alienware Technical Support
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TianC
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RE: New Alienware 17 R4 graphic card driver problem

I have already tried this newest driver but the system starts lagging when I install this.

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Moderator
Moderator

RE: New Alienware 17 R4 graphic card driver problem

A new Bios 1.0.8 for Cassini 17 has been released, try updating the Bios.


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Alienware-Eimy
Dell | Alienware Technical Support
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TianC
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RE: New Alienware 17 R4 graphic card driver problem

Thanks for letting me know, I will try.

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5thAlien17
2 Bronze

RE: New Alienware 17 R4 graphic card driver problem

Interested in outcome.

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TianC
1 Nickel

RE: New Alienware 17 R4 graphic card driver problem

So the only thing cause the system lagging is the New version of GeForce Experience. After I install the new BIOS 1.0.8, I do a clean install of the newest driver. When I use the GeForce Experience, the system still have some kind of lagging, then I turn off the share function in GeForce Experience, the system not lagging any more till now.

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