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Daboross
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New Alienware, can't connect to old headset

I just got a new computer, Alienware MX14 windows 7 home premium.
It has built in Bluetooth, I have added my headset to the computer. But I can't find a "connect" or "pair" button anywhere. I have tried disabling and re-enabling the features of the headset, through its properties tab. 
I had this headset working with my old computer, which before I got my new computer, was upgraded to windows 7. I was using a USB connected Bluetooth adapter, and there was a connect button when I right clicked it on the Bluetooth window. 
The Headset I'm using is a Insignia Bluetooth Enabled Headset NS-BTHDST. It doesn't have any connect buttons. It just has volume and power buttons.
I'd like some suggestions on getting this to work...
My headset still works with my old inspiron, which uses a external bluetooth
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8 Replies
Moderator
Moderator

Re: New Alienware, can't connect to old headset

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Daboross
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Re: New Alienware, can't connect to old headset

It is Enabled, I have already searched on Bluetooth panel, and found it, and added it to my devices. Now how do I connect to it? There is no "connect" button.

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Moderator
Moderator

Re: New Alienware, can't connect to old headset

Put your bluetooth device in pairing mode, go to the bluetooth setting in the alienware. Click "add device" and it should show up?

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Daboross
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Re: New Alienware, can't connect to old headset

I have added it. The problem is what do I do next?

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Daboross
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Re: New Alienware, can't connect to old headset

the headset only has power and volume buttons

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Moderator
Moderator

Re: New Alienware, can't connect to old headset

Did you load their Bluetooth Software Download?

Have you downloaded and read through their User Manual?

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Daboross
1 Nickel

Re: New Alienware, can't connect to old headset

Hmm, When I try to run the software on this computer, It says it "cannot Upgrade my  software" and then

I don't remember my headset coming with a disc...  I think I know what I'll try next,

Thanks!

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Moderator
Moderator

Re: New Alienware, can't connect to old headset

You might want to ask the guys here on the OS board. Maybe they can figure out what we are missing in our troubleshooting.

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