Volkan87
1 Nickel

New BIOS update failure.

I bought an alienware 17 R3 8gb from USA 4 months ago. I live in Turkey where there is only one Dell technical service in total. Yesterday i made the BIOS update. Everything was ok, i shot down the laptop and slept. But today i realized that my computer is dead. Thanks for that super update. I am an ordinary computer user. I don't know what to do.

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10 Replies
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Jordy787
1 Nickel

RE: New BIOS update failure.

might have to replace your bios chip or replace motherboard if you dont have soldering skills, unless you have a dell technician fix it. If you end up selling it let me know Smiley Happy lol 

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Volkan87
1 Nickel

RE: New BIOS update failure.

Most probobly i ll sell it Smiley Happy It was A mistake to buy this computer.

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MikandBeat38
1 Nickel

RE: New BIOS update failure.

You need to reset the cmos by doing the following:

This should get you going again

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eternalkp
3 Silver

RE: New BIOS update failure.

it might not be dead. alienware latest bios are horrible. does not always powerup on the first try. Please take not and fix this Alienware.

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Volkan87
1 Nickel

RE: New BIOS update failure.

Thank you for the answer. Because it is easy to understand and apply. I did what is needed. Now something changed. System is not opened but a light occured on the power button. I will write the latest result. Thank you again.

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MikandBeat38
1 Nickel

RE: New BIOS update failure.

I have noticed it will take a while to start after doing the above fix. It seems to do a self check first - restart itself once or twice then eventually boot.

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Volkan87
1 Nickel

RE: New BIOS update failure.

But there is only light on power button. Laptop seems like sleeping. If it will be fixed i can wait even two days without touching it. Note: when i plug out the battery cable, light is turning off.

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Volkan87
1 Nickel

RE: New BIOS update failure.

I want to mention that my laptop doesnt give any reaction. If i achieve to turn it on, i will have a hope to fixing it. I started with lighten the energy power light. Is there any suggestion? I have to start the laptop whether Windows loads or not Smiley Happy Turkey has lack of dell techinacal services. There is only one and i don't trust them. Because they don't have any experience in this model. I am asking this problem to my friends and ordinary techinacal services but they don't have any information. If you find any document please share it.

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MikandBeat38
1 Nickel

RE: New BIOS update failure.

If the above fix doesn't work, then I think your only option is to contact dell. You probably need a motherboard replacement.

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