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October 6th, 2011 12:00

PC Chassis locked with padlock?

First of All, thank you very much to the Dell workers for build the Alienware Area 51 Alx that I recently acquired.

Now here's my problem, when I unpacked my new PC and i was looking the chassis, i discover a ''padlock'' with ound shape, this concrete:

And because of this I can not move the ''release panel'' to access the inside of my PC. I want to know how could I remove this or is a manufacturing defect that needs a special key and if so, why not come with the PC.

Thank you for sending me here shesagordie.

Thanks in advance.

Atte. Crimson Rednight

757 Posts

October 6th, 2011 12:00

Dell stated putting them on 51's with the more powerful PSU installed. There was a thread with this discussion about two months ago. You will need to have Dell call a tech out to remove it so as to not void the warranty.

I believe that was the end result.

Community Manager

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54.2K Posts

October 6th, 2011 17:00

Please read this document.

322 Posts

October 6th, 2011 19:00

Thats the most stupid thing I have ever seen.  So I go buy a new car and Toyota locks the gas tank so I can't add gas.  I have to contact them to open it.  How many cars do you think they would sell if their customers knew that.

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