I own an Aurora ALX purchased on 2011.
When I turn my computer on, it goes to a black screen with the caption "Driver not found" and that's all it will do every time I turn it on. It doesn't beep or do anything else. The tower lights up normally, I hear the fans whirring, and the exhaust flaps work as well.
Any help would be extremely appreciated.
-Thanks in advance
Sounds like a problem with hard-drive or files on it. Make sure BIOS and F12 Dell Diagnostics still work.
Try accessing Windows thru Safe Mode.
You should first run the PSA Diagnostics to check if there's an error detected. If no errors, possibly the BIOS lost your configuration.
To access BIOS, press F2 repeatedly once the computer is powering up.
In standard CMOS Features you should confirm that the Hard drives are being detected by the motherboard.
If you have a RAID configuration:
-Go to Integrated Devices, Configure SATA 1-6 as should be configured as RAID
If you have a Non-RAID configuration:
-Go to Integrated Devices, Configure SATA 1-6 as should be configured as AHCI
After this, if you continue having problems, please send me a private message.
Dell | Alienware Technical Support & Community Manager
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