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Gokul36
1 Copper

Problem During Bootup ...It goes Blank/Black ...Not booting up...

I am Using Alienware 17" Mid 2013 for 2 months and i didn't had any Issues past 2 months....Today when i turn on my Laptop.....Screen goes black and its doesn't boot up for long time....

so, i turned off the power button and started it again...then it boot up....
it doesn't happen always...Just sometimes rare...... 

Y i'm facing this problem? is there any problem with my GPU or Monitor? Should i take it to Dell Service?

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Moderator
Moderator

RE: Problem During Bootup ...It goes Blank/Black ...Not booting up...

I would recommend you to run a PSA diagnostic to just to make sure there are no problems with the hardware.  

Please let me know if you get any error code.

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