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January 14th, 2016 07:00

Question

So I have an alienware 18 the one that came out in 2013 I wanted to upgrade my graphics cards and my slot loading cdrw drive. Does dell do this for a price? I could probably do it but I don't want to mess this thing up as I'm not familiar with laptop upgrades. I have built Desktop pcs before. But I know that's different.  I wanted to update to Blu-Ray drive at least and I want like a an 800 series graphics card any help?

7 Technologist

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4.4K Posts

January 14th, 2016 16:00

Hi, 

You could contact the Sales support department to confirm if we have available upgrade parts for this system. 

16 Posts

January 14th, 2016 21:00

cool ok but does dell upgrade these?

7 Technologist

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4.4K Posts

January 15th, 2016 10:00

Hi,

If you buy upgrade parts, they will be sent to you directly. We do not install the parts for you if that's what you're asking.

16 Posts

January 15th, 2016 12:00

Dell doesnt install for a fee?

16 Posts

January 15th, 2016 12:00

Oh dell doesnt even install for a fee?

7 Technologist

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4.4K Posts

January 20th, 2016 10:00

Hi, 

Please contact the Sales support department so they can confirm this for you.  

16 Posts

January 20th, 2016 11:00

But didnt you say they dont do after market hardware sales?

7 Technologist

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4.4K Posts

January 21st, 2016 11:00

Hi, 

I don’t believe I've said anything about aftermarket hardware sales. Contact the Sales support department so they can confirm if this can be done. 

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