8 Krypton

Re: Received your system?

Dell just sucks all around, its like we try to give them our money and they don't want to take it, the customer service sucks and all you hear is lies, lies, lies. I am going to purchase laptop somewhere else maybe HP or Newegg

It's not like they don't want to take it... it's more like they can't seem to take it.

Evil.

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8 Krypton

Re: Received your system?

It is amazing how Dell takes orders,puts them in "production" and then cancels them.Then reorders them. It reminds me of a dog chasing its tail.. But on another note,I have been blogging with some people on computer building sites. I have heard the following comment ,related to the Dell problems. Aperantly Dell hired some new guy (CEO or something like that ) that came in and chjange a bunch of stuff around,then quit after a couple of months. Anyone herd about this ?

Alienware Aurora,black,17-975 OC 4.0,6gb corsair XMS3 DDR3 1600mhz memory,saphire HD 5850 1gb DDR3 GPU,640gb HD,custom liquid cooling,875 watt psu,DVD/CD RW,BLUray,19&1 reader,window 7 64,AO9 bios

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Phlsolo316
6 Indium

Re: Received your system?

Did you take a look at the canceled order form and compare it to the new order form. When they did that to mine  the slot loaded DVD  was changed to the tray loaded DVD. so what did they change on your there has to be a reason for changing it.

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GreenDogHead
6 Indium

Re: Received your system?

Did you take a look at the canceled order form and compare it to the new order form. When they did that to mine  the slot loaded DVD  was changed to the tray loaded DVD. so what did they change on your there has to be a reason for changing it.

Well i haven't checked yet... but they just told me it was because some parts were back ordered, but they didn't say what parts or part. I'll give em until the 8th of march if there's anymore delays i'm canceling on the 5th of march, i belive you can cancel after a month if they haven't shipped it to you right?

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Phlsolo316
6 Indium

Re: Received your system?


I canceled my order on 2/13 because i ordered it on 1/15 and it was pushed back to the 22nd. I canceled reordered with better components which i should have had gotten the first time. I also got my Boeing EPP discount which saved me a lot of money. 

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Highlighted
8 Krypton

Re: Received your system?

Well i haven't checked yet... but they just told me it was because some parts were back ordered, but they didn't say what parts or part. I'll give em until the 8th of march if there's anymore delays i'm canceling on the 5th of march, i belive you can cancel after a month if they haven't shipped it to you right?

You can cancel at any point up until the order ships.

Evil.

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8 Krypton

Re: Received your system?

Cancelled my order this morning. The Resolution specialist offered me $100 gift card. I declined. I'm going to go with Falcon Northwest.

Thought I'd let you guys know that my order won't be competing for parts from yours. Good hunting. After about 15 years, I'm no longer a Dell customer. Maybe I'll come back one day.

Good luck all.

Evil.

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8 Krypton

Re: Received your system?

Sorry to hear that, Evil. Let us know about your experience with HP....hopefully that giant company isn't having similar issues delivering their premium brand of PCs.

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8 Krypton

Re: Received your system?

Sorry to hear that, Evil. Let us know about your experience with HP....hopefully that giant company isn't having similar issues delivering their premium brand of PCs.

Oops - got that wrong. HP bought out Voodoo. Falcon is still independent.

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8 Krypton

Re: Received your system?

Yikes.....all this is very troubling.  Made my order 5 days ago.  On the confirmation email I got an estimated ship date of March 3.  I've already checked out Falcon NW and Velocity Micro.  A bit more expensive but I'll pull the plug on this if I get one delay.  My area 51 is pretty much stock.....I think a got a few days tacked on for including a GTX 285 though.

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