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Reinsert HDMI cable

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Hi all,

I have to say I am very disappointed about the support from Dell Technician. The last time when the technician fixed my laptop, he forgot to plug/reinsert (not sure if it is broken or not) the HDMI cable (In and Out) or something inside my laptop after replaced the VGA card. The last time was the second time and they still cannot fixed it properly. I feel my 1500 pounds laptop after being treated by Dell service is worth about 200 pounds.

For now, if anyone knows how to make my HDMI connection working again, please tell me to do so. I would rather fix it myself this time than having someone from Dell to repair it.

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Re: Reinsert HDMI cable

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You must press the function keys on th Alienware laptop, FN F6.



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Re: Reinsert HDMI cable

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mydog2409,

Sorry your having problems with the Dell Support. Did you look in the Service Manual for your specific model?



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8 Krypton

Re: Reinsert HDMI cable

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My model is M17x R4, I'm working with one support rep to solve this problem. For now, after installed the latest BIOS, HDMI-in is working fine, but not the HDMI-out port.

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Re: Reinsert HDMI cable

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So you connected the HDMI cable from the laptop into the TV/monitor HDMI in jack. You then pressed FN F6. What happens?



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8 Krypton

Re: Reinsert HDMI cable

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For other laptops, when I connect the HDMI cable, my TV recognise them immediately. Then I can use the command "connect to a project" with ease. But for my Alienware laptop, it doesn't work smoothly like that, or in another word, not working.

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Moderator
Moderator

Re: Reinsert HDMI cable

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You must press the function keys on th Alienware laptop, FN F6.



Social Media Support
#IWork4Dell
Technical Support (Desktops, Monitors, Laptops)
8 Krypton

Re: Reinsert HDMI cable

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I have restore my system so it worked again. Thanks for your help anyway :).

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Re: Reinsert HDMI cable

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This thread has been locked due to inactivity. For assistance, with the same or a different issue, please click New Post on the top right to start a New Thread.                                  

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