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Das_Derp
1 Nickel

Reset error

I recently had a problem with my alienware r3 where when i plug it in, it charges for a minute then it stops. I tried a diffrent outlet and charger and still the problem persists so i factory reset my computer amd it was unable to continue givving me the error message: The computer restarted unexpectedly or encountered an error. Windows installation cannot proceed. To reinstall windows click "OK" to restart the computer and then restart the installation.        Regardless what i do it keeps showing this error please help.

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2 Replies
Moderator
Moderator

RE: Reset error

Hi,

Click here so you can see the options you have for OS media, since at this point you will need to do a clean installation.  


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Das_Derp
1 Nickel

RE: Reset error

Is there a way i can do this with the  restore cd that comes with the pc? Because the problem is still happening

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