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SpyisSandvich
1 Copper

(SOLVED) Alienware MIO Board problems

EDIT:  I've figured out the problem I had, which was that the MB USB cable was disconnected from the MIO board, causing everything to fail.  Reconnected that and everything runs fine.

Hi, I've been having some problems with my Alienware MIO board lately since reinstalling Windows.

My system was purchased in late 2009, shortly after Dell acquired Alienware, and I'm running a first generation Dell Aurora.  The symptoms were that the Alienware Command Center reported that the board was missing (the No Board Detected error while trying to flash the latest firmware), and that all of the fans and sensors were reporting being zeroed out.  Additionally, none of the AlienFX lights would work.

I contacted Dell and had them supply me a new MIO board (since my machine is out of warranty for a long time, cost me a hundred dollars).  After I received it, I swapped it out, making sure to reconnect everything the way it was before.  After booting with this new board, the PCI fan and the hard drive fan spin at 100% speed, and this starts even before booting into Windows.  Additionally, all of the previous symptoms were still there (No Board Detected error, lights off, sensors all read 0% / 0 RPM).

This persists even after multiple reinstalls of the Alienware Command Center (the version from my resource CD, and the latest version available online).  On top of that, the version from the resource CD completely refuses to update from within the program, giving me the error that "This software is not compatible with this platform."  Anyone have anything I could do to possibly make this work that I missed?

11 Replies
SpyisSandvich
1 Copper

Re: Alienware MIO Board problems

Additionally, I've been reading about a diagnostic utility that comes on a separate partition that can be booted into from the BIOS that can test the MIO board, but I no longer have that since I've switched out the original hard drive.  Is there some place I could download and burn a boot disk and run that?  If there is such a thing though, I cannot find it...

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Tesla1856
6 Thallium

Re: Alienware MIO Board problems

I see your edit above ... so, the new MIO-Board worked and it's all working?


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SpyisSandvich
1 Copper

Re: Alienware MIO Board problems

I see your edit above ... so, the new MIO-Board worked and it's all working?

 

Yes, everything's working fine.  Connecting that cable provided everything the software needed to work properly.

furiouszed
1 Copper

RE: (SOLVED) Alienware MIO Board problems

Hi,

I know this is a very old thread but it relates so closely to the problem I've got that I thought you people were the best to ask.

I'm new to the whole alienware setup and I'm not a mad gamer myself but I'm trying to fix a rig for a friend. I've got problems with the main board causing random BSODs (I can see physical damage to the board so I'm going to assume that's where the problem is until I know differently).

The plan is to buy a new board and use it in the original Alienware case, even if it means NOT using the MIO board. However, the wire that runs from the power button on the case to the MIO has quite a chunky connector, too big to simply fit to the pins on the new board (or the existing board for that matter). Am I missing something simple or can anyone suggest a workaround to get the thing running?

Specs available on request but I'm not sure they'll help with a generic question like this. Any help much appreciated. Thanks in advance.

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Cass-Ole
4 Germanium

RE: (SOLVED) Alienware MIO Board problems

Edit: All info here is related to Area-51 R1, & revolves around the top power on button assembly, mthrbrd front panel connector & MIO board 'power on' connector.

The person above has an Aurora, not A51, my post is in error but the info is good for A51 owners


The top i/o is part# U637R, the pcb board that also houses the power on button inside there is known to go bad (symptom is PC turns on & shuts off 10seconds later), always have a spare on hand.

'power on' is part of the Frt Panel connector:

2514.jpg

Area-51 ALX Restoration

JFP1 R1.jpg


MI/O board also gets a connector tied into the top I/O assembly, called JFL1:

0511.604gc Int RGB Led.jpg


 

 

furiouszed
1 Copper

RE: (SOLVED) Alienware MIO Board problems

Cheers for the quick reply, let me add some details. Firstly, according to my system profile I've got an Alienware Aurora 00 System (0H869M A00 board with A11 10/28/2009 BIOS). And yes, I know it's ancient.

Secondly, my MIO doesn't look like the picture you've posted so here's some links / pics:

The motherboard is here:

g03.a.alicdn.com/.../For-DELL-font-b-Alienware-b-font-Aurora-ALX-MS-7591-X58-LGA-1366-font-b.jpg

and the MIO is here:

en.community.dell.com/.../P0GVP-V0D.jpg

P0GVP V0D.jpg

I assume the JFP1 is part of the MIO (also assuming that the "FP" part relates to Front Panel). Correct me if I'm wrong. Either way, I don't have a JFP1 on my (old) MIO.

As far as "chunky" goes, I just meant that the power cable had a 2x2 plastic end which meant it couldn't just be stuck on the 2x1 pins on the main board. All in all, I've looked at this for so long I'm confused as ***. I've already looked at a new board and something tells me it wouldn't fit in this case. I think my query (I can't see my original post from here) was basically asking was it possible to bypass the MIO and replace the board with a working one that's in another case without an MIO board.

And to be honest, I'm so tired and I've thought of so many permutations, I can't even remember how I intended to put this back together. I know I've got a "spare" cable with CN-0Y003D-74211-99R-02AC-A00 on it (6-pin black connector on one end (actually 5 pin cos one's blocked out) and 2-pin white connector on the other).. I'll have to google it to see where that goes. I'd be interested to see how the MIO connects to the main board. The only two spots without cables now are the GXF PUMP and FLEXBAY on the top right of the picture (the two big black bays).

If I've not answered all your questions, or if I've confused you even more, then I apologise - I've been working on this machine for 20 hours without sleep and my head is spinning. Thanks again for taking time to answer and thanks in advance for any more advice you may have.

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furiouszed
1 Copper

RE: (SOLVED) Alienware MIO Board problems

Cheers for the quick reply, let me add some details. Firstly, according to my system profile I've got an Alienware Aurora 00 System (0H869M A00 board with A11 10/28/2009 BIOS). And yes, I know it's ancient.

Secondly, my MIO doesn't look like the picture you've posted so here's some links / pics:

The motherboard is here:

g03.a.alicdn.com/.../For-DELL-font-b-Alienware-b-font-Aurora-ALX-MS-7591-X58-LGA-1366-font-b.jpg

and the MIO is here:

en.community.dell.com/.../P0GVP-V0D.jpg

P0GVP V0D.jpg

I assume the JFP1 is part of the MIO (also assuming that the "FP" part relates to Front Panel). Correct me if I'm wrong. Either way, I don't have a JFP1 on my (old) MIO.

As far as "chunky" goes, I just meant that the power cable had a 2x2 plastic end which meant it couldn't just be stuck on the 2x1 pins on the main board. All in all, I've looked at this for so long I'm confused as ***. I've already looked at a new board and something tells me it wouldn't fit in this case. I think my query (I can't see my original post from here) was basically asking was it possible to bypass the MIO and replace the board with a working one that's in another case without an MIO board.

And to be honest, I'm so tired and I've thought of so many permutations, I can't even remember how I intended to put this back together. I know I've got a "spare" cable with CN-0Y003D-74211-99R-02AC-A00 on it (6-pin black connector on one end (actually 5 pin cos one's blocked out) and 2-pin white connector on the other).. I'll have to google it to see where that goes. I'd be interested to see how the MIO connects to the main board. The only two spots without cables now are the GXF PUMP and FLEXBAY on the top right of the picture (the two big black bays).

If I've not answered all your questions, or if I've confused you even more, then I apologise - I've been working on this machine for 20 hours without sleep and my head is spinning. Thanks again for taking time to answer and thanks in advance for any more advice you may have.

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furiouszed
1 Copper

RE: (SOLVED) Alienware MIO Board problems

Something's up with this web page. Either you'll get my reply 3 times or not at all. It'll be interesting to see which(!)

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Cass-Ole
4 Germanium

RE: (SOLVED) Alienware MIO Board problems

I'll edit my last post accordingly.

s-l1600.jpg

Here, Justin has installed an Asus micro-ATX motherboard; the front panel connector (arrow) splits in two, where the blue part goes to the mthrbrd front panel header, & the jumper plugs into the mio board somewhere. I can't get to my Aurora right now to see the exact connector, but all wires have a label on them & the MIO has micro-text which corresponds to that label to ID all wires/connectors.

I believe it is called the BLINK harness, #10, red, top right, which is tied into the front panel connector

2JXP2 MIO ALX.jpg

4011.MIOR3R4.jpg

R1.jpg


the kooler pump plugs in up top, black 7pin shown in the top lightboard strip, Rad-fan is left

DSC09298_jpg-550x0.jpg


If you say the original board is toast, you've replaced with a stock board, the wiring should be straight forward. If you have an aftermarket (Asus/Giga/MSI etc) mthrbrd, I do not have time to help integrate it; suffice it to say, aftermarket boards need wired a tad different in so far as pwr on / hdd led / pwr on led. That original X58 mthrbrd photo u posted, yes it can go in any case and does not need an MIO to tag along, but u will need a new aftermarket kooler or u will need to mod the AlienKooler due to its 7pin.

I am confused by your post, so get some rest, go over my post & report back with qwestions.

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