Unsolved
This post is more than 5 years old
35 Posts
0
5168
Shutdowns during idle state
Over the past 2 weeks I've been coming home from work or waking up from sleep to find my computer rebooted. When I log back into windows I get the "an unexpected shutdown has occured" pop up. The computer never reboots while I'm using it. I can game for hours or whatever and nothing. Something seems to be messed up with the idle state. Any suggestions on finding the root of the problem?
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
January 13th, 2011 08:00
Check your Event Viewer logs to find the offending Process or Service.
It should lead you in the proper direction for further trouble-shooting (once you know what is causing it).
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
January 13th, 2011 13:00
Dell Diagnostics will check all your hardware (including the RAM) from outside Windows.
Sajin1337
406 Posts
0
January 13th, 2011 13:00
This can be caused by faulty RAM. I would download Prime95 http://majorgeeks.com/downloadget.php?id=4363&file=5&evp=ffc2a25c3011b055346f699a0c02444e and run the blend test for a hour and a half to make sure your ram is ok.