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January 28th, 2010 09:00

Slow BIOS booting

I have the following USB devices attached:

 

  • Belkin n52te
  • Logitech Driving Force Pro
  • Logitech G9
  • TactX keyboard

 

When starting from a cold boot, it takes 59 seconds to get through the BIOS to the boot menu (F12).

From that point, Windows 7 64-bit Home Premium takes 1:44 to get to the login screen.

This seems like a very long time.  Almost 3 minutes total from cold boot.

I listed the USB devices in case one of these is causing extra delay.  It takes 45 seconds from cold boot for the Driving Force Pro wheel to self-calibrate.

Is this normal, even with 2x 10K rpm drives in RAID 0?

Is there a way to turn off "memory testing" or anything else that is causing extra time?  I've tried hitting ESC during the BIOS to skip any memory test, but it doesn't change.  I also turned off my RAID OptionRom to shave a couple of seconds.

 

Community Manager

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54.2K Posts

January 28th, 2010 10:00

Time it without these two devices attached:
Belkin n52te
Logitech Driving Force Pro

63 Posts

January 28th, 2010 14:00

Time it without these two devices attached:
Belkin n52te
Logitech Driving Force Pro

You're right, I should have done more testing.  Looks like I need to re-read: http://catb.org/~esr/faqs/smart-questions.html

I also failed to mention I have 3 other devices connected:

 

  • Dell 2709 S-PVA monitor with 9-in-1 reader via USB
  • Western Digital My Book 1TB eSATA
  • Playstation 3 Dual-Shock 3 controller (via USB) (for anybody interested, I'm using MotionJoy http://www.motioninjoy.com/ to present this as an Xbox 360 controller in Windows)

 

Here are my results with various testing.  All times are in seconds, from cold boot power on to my boot loader (Grub which has no timeout, it just waits for my input) which means it is just past the BIOS.  I tested with a few different ways - F12 for boot menu, and F2 for BIOS setup, all times were the same.  I did it this way so I wouldn't be pressing any buttons during the BIOS to get a proper measurement.

 

  • 0:40 - No devices connected (BIOS error because it didn't detect keyboard)
  • 0:45 - Connected TactX keyboard
  • 0:45 - Connected Logitech G9
  • 0:53 - Connected Playstation 3 Dual-Shock controller
  • 0:45 - Removed PS3 controller to verify (left it unplugged)
  • 0:48 - Connected Dell 2709 USB cable
  • 0:48 - Connected Belkin n52te
  • 0:55 - Connected Logitech Driving Force Pro
  • 0:55 - WD 1TB My Book eSATA
  • 0:59 - Connected PS3 controller

I tried tweaking as many settings in the BIOS that made sense, but nothing improved the boot time, including changing all unused SATA devices to "Not Installed", disabling timeout for CD/DVD (under Integrated Devices below where you change from AHCI/RAID).

This seems like way too long for a BIOS post.  I'm used to working with Dell PowerEdge servers, where you can disable (or at least hit ESC) memory testing and save a lot of time.  Is there a way for us to do this?  I also wish there was a way for it to not scan USB devices once it finds a keyboard and mouse, but I don't know how to avoid that.  I would hate to have to unplug/plug every device on every boot just to save some time.

I guess I can save 14 seconds by connecting everything to a powered USB hub and disconnecting it during boot?

Related to Command Center board, I wanted to to note that of these 10 cold boots I experienced the following (note that I never went into Windows, just cold booted each time):

  • 4 times the Alien head light stayed on ... If I unplugged the power cable, it went out after 5 seconds.  
  • 1 time the fan was surged at full power the entire time, the rest of the time it idled down after 30 seconds during BIOS post
  • 1 time the vent stayed half open, the rest of the time it closed

Last odd thing: Since I disconnected all my USB devices, when I reconnected them I did so on different ports (based on length of cable), which caused 2 things:

  1. The Drive Force Wheel no longer calibrates during BIOS.  However, it did the first time I booted into Windows.  After that I rebooted, and it DID calibrate during the BIOS.
  2. The Boot menu to Windows login time was reduced from 1:44 to 0:38.  I'm not sure why that is.  I tried twice and the time was the same.  This is more reasonable.

Final question: When I didn't have a keyboard plugged in, the error screen about "no keyboard" looked like a normal bios - no Alien head, and the typical system devices are listed like normal.  How can I enable this screen for normal booting?  I don't see that option in the BIOS, but I would much prefer that.  In fact, this screen probably shows the memory testing or whatever is taking so long.

Anybody else in a similar boat?

 

63 Posts

February 1st, 2010 14:00

So nobody else has a 0:45 second BIOS boot with only a mouse and keyboard connected?  Is this acceptable BIOS posting time, or do I need to dig into it further?

4 Posts

February 1st, 2010 15:00

My times are about the same as yours. It takes 57 seconds for the BIOS to boot with keyboard, mouse, and external Western Digital USB hard Drive. Running Area-51 with i7 975, 6GB RAM, RAID 0, and GTX 295.

I just try to avoid rebooting as much as possible (unless applying updates) and hibernate the system instead.

63 Posts

February 2nd, 2010 08:00

Ok thanks.  At least I know I'm not the only one.

I'd love to go back to putting my system into sleep, but the latest A06 Command Center is preventing that, which is why I was investigating this.

244 Posts

February 2nd, 2010 11:00

With a mouse, keyboard and external 1TB drive attached my BIOS screen appears for about 45 seconds plus or minus. Right from the very start, after receiving the system last November, I was surprised and concerned about how long the POST phase took.  I talked with the Alienware Tech Support guys in Costa Rica and they said this was normal bahavior due to the many additional sensors in the case that have to pass muster during the boot.  In addition, they said, it is also lengthened by the number of USB devices attached.

So, that said, I have now "accepted" the annoyingly long POST and am enjoying the system immensely!

63 Posts

February 4th, 2010 10:00

I suppose I'll have to do the same now.

I remember working with Dell PowerEdge servers like a R900, with tons of SCSI devices, remote access controller, 32GB memory.  The memory test itself took minutes, which is why I always ESC out of it, or disabled it in the BIOS.  The rest of the BIOS post took between 1 and 2 minutes.  With the memory test you were looking at several minutes.

This is why I strongly believe it is a hidden memory test that is causing these delays that we cannot disable, but I have no proof. 

I wonder if anyone with 12GB of memory would mind testing and reporting?  I'm tempted to remove 2 of my memory sticks and see how long the boot is with just 2GB of memory.

I'm sure there are definitely additional sensors and such that delay the boot process as they say, but if that were the case I wish my sensors worked properly ... 

I know it isn't that big of a deal to most, but since I cannot hibernate/sleep, this is becoming pretty annoying for me.  My XPS M1730 with 4GB of memory takes less than 5 seconds to get through the BIOS.   This system should not be taking almost as long as a fully populated server.

2.4K Posts

February 4th, 2010 23:00

My XPS 730x took just as long to boot the BIOS as my Alienware Area 51 does and to this day they never fixed the BIOS boot issue on the XPS. I don't expect them to fix this one ether.

Get used to the long boot it aint going away.

29 Posts

February 5th, 2010 10:00

Just for reference, my new Area 51 takes 1:30 to go from power on to windows 7 desktop and I don't have anything connected but the keyboard, mouse and the internet cable.

Community Manager

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54.2K Posts

February 5th, 2010 15:00

Our engineers have all of your data and are testing.

2.4K Posts

February 5th, 2010 15:00

My Area 51 takes 54 secs to boot bios and 27sec to boot from bios to desktop for a total of 1min 21sec total boot time. That is with a Intel X-25M G2 SSD. Like I said good luck getting dell to fix the bios since they never did it for the 730 systems.

5 Practitioner

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274.2K Posts

February 5th, 2010 23:00

The startup for Alienware is quite slow...a lot slower compare to XPS 730(x) system.

I'd blame BIOS for the slow start up..needs more tweaking.

63 Posts

February 6th, 2010 12:00

Thanks for passing this along Chris.

I tried with only 1x 2GB stick on, same boot speed with only a keyboard (0:45).  I tried without any memory and it beeped at me as expected.

For now I'm going to try and work on getting sleep/hibernate working again.  It hit me that I was playing with BIOS settings around the time I upgraded to A06 Command Center, so maybe something there is preventing sleep.  I loaded optimal settings, still can't sleep.  Even with no devices connected. 

2.4K Posts

February 8th, 2010 20:00

The startup for Alienware is quite slow...a lot slower compare to XPS 730(x) system.

 

I'd blame BIOS for the slow start up..needs more tweaking.

I have both systems and they both use the same mobo and both boot in about the same amount of time. We have complained about the slow boot with the bios since the system was released and then never did anything about it.

244 Posts

February 9th, 2010 09:00

Our engineers have all of your data and are testing.

Excellent, Chris - I look forward to hearing back.  I'm certainly OK with living with this since I don't need to reboot that often, but the boot is clearly MUCH longer than any other Dell PC I've owned (XPS H2C 720, XPS GEN3, Dim 8400, Dim 8250, Dim 8200, etc.).

Thanks again...

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