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November 2nd, 2015 16:00

Strange problem with my Alienware 17 (Mid-2013)

Hi! I have my own ALW17 with Video Graphic Card: Nvidia GTX 880M, everything was still fine until around 2 weeks ago. Everytime I play some game, no matter what game is (like Mad Max, Batman: Arkham Knight,..etc....) The FPS will always be blocked at "30" , in every games. But, after I restart my lap, everything is back to normal. => It is like I have to start my lap twice for the full performance, because in the first time I start my lap of the day, the performance on games will be weak as I said. 

Does anyone know what kind of problem is it? VGA, driver or something??

7 Technologist

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4.4K Posts

November 3rd, 2015 07:00

Hi, 

Which revision of the Alienware 17 do you have (for example, Alienware 17 R2)? You may need to set your games to run on high performance using the Nvidia Control Panel. Click here to view a Dell article that explains how to do this.

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