notea
1 Nickel

Tactx keyboard left and right arrow keys stopped working

hi,
as the title suggests.. my 2 days old tactx keyboard came with problems, the left and right arrow keys stopped working, is there any fix for this or is there any new firmware for it??
thanks in advance

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6 Replies
Dell-Rajesh R
5 Tungsten

Re: Tactx keyboard left and right arrow keys stopped working

Hi notea,

Does this happen while using any particular application like email..?

Check if the keys work in command prompt and notepad as well.

You may also check the status in Safe mode with networking (Windows 7). Restart the
computer and tap F8 at Dell logo and select Safe mode with networking.

Post back the results.

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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notea
1 Nickel

Re: Tactx keyboard left and right arrow keys stopped working

the arrow keys just stopped working/or never worked.. tried it on my laptop and also in bios, the arrow keys seem to be dead

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notea
1 Nickel

Re: Tactx keyboard left and right arrow keys stopped working

and they dont work in notpad or command prompt

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Dell-Rajesh R
5 Tungsten

Re: Tactx keyboard left and right arrow keys stopped working

Hi notea,

Kindly private message the order number so that I can take the case forward. To private message the service tag click my User name and click Start conversation.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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notea
1 Nickel

Re: Tactx keyboard left and right arrow keys stopped working

well, i returned it to my local dealer from where i got it and got a razer blackwidow ultimate.. so problem solved

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Dell-Rajesh R
5 Tungsten

Re: Tactx keyboard left and right arrow keys stopped working

Hi notea,

Glad to hear that you have got a replacement keyboard. Should you require any help regarding the computer, kindly private message me. To private message the service tag click my User name and click Start conversation.

Please reply for further questions.

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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