Highlighted
cym104
1 Nickel

The Alienware Command Center software has a revoked certificate

Windows reports that the Alienware Command Center software's main excutable file CommandCenter.exe(v2.5.54.0) has a directly revoked cerificate (co-sigend by VeriSign Time Stamping Services Signer - G2), and thus refuse to start it.

0 Kudos
15 Replies

RE: The Alienware Command Center software has a revoked certificate

Have you tried uninstalling and reinstalling the command center software? Click here to view an article that explains how to do this. 

Please let me know how it goes.

Alienware Arena

Alienware-Rodrigo
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
cym104
1 Nickel

RE: The Alienware Command Center software has a revoked certificate

No it doesn't. Reinstalling did not change the exe's digital signature, so it's still blocked by windows for it's now revoked certificate.

0 Kudos
Tesla1856
6 Thallium

RE: The Alienware Command Center software has a revoked certificate

v2.5.x is ancient.

What exact machine do you have, and what OS are you running?


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
cym104
1 Nickel

RE: The Alienware Command Center software has a revoked certificate

M15x(2011), Windows 10 Enterprise x64 Build 10074.

0 Kudos
Tesla1856
6 Thallium

RE: The Alienware Command Center software has a revoked certificate

M15x(2011), Windows 10 Enterprise x64 Build 10074.

Sorry, I don't know much about AW laptops.
I doubt any (laptop or desktop version) of Command Center v2.5.x supports Win8.x-64bit, much less Windows-10.
On desktops, Win8 supports starts around 3.x
 
Edit: left out version.


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
cym104
1 Nickel

RE: The Alienware Command Center software has a revoked certificate

The OS support is not much of a problem since all Windowses after Vista(6.0) use a similar arch and programs can almost always run across all 6.x(Win10 being 6.4) versions.

It's the hardware model that bugs me. It's said that installing a CommandCenter version that's not tailored for your model will almost certainly mess up your system's firmware. And the latest CommandCenter version dell is offering that suppots my model is this v2.5.54.

0 Kudos
Tesla1856
6 Thallium

RE: The Alienware Command Center software has a revoked certificate

The OS support is not much of a problem since all Windowses after Vista(6.0) use a similar arch and programs can almost always run across all 6.x(Win10 being 6.4) versions.

 

It's the hardware model that bugs me. It's said that installing a CommandCenter version that's not tailored for your model will almost certainly mess up your system's firmware. And the latest CommandCenter version dell is offering that suppots my model is this v2.5.54.

All I know is that over the years, different versions:
- are compiled to use different Dot-Net runtimes
- compiled to support different machines (versions of MIO-Boards)
- devs specifically state they added support for new OSes (read release notes)
Yes, it a very interesting piece of hardware and matching front-end and even bundled drivers.
Yes, they gradually drop support for machines and OSes as time moves on. However, sometimes published docs are not completely accurate and you can go further than stated. But be careful, because you can also "brick it".
You might care to view my old posts. But they are about the desktop version, which is a bit different (discrete boards that do more). 


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos
cym104
1 Nickel

RE: The Alienware Command Center software has a revoked certificate

Maybe I didn't make myself clear: I've been using this installtion of CommandCenter through-out all the Windows versions from Vista up to Windows 10 and it had always worked without any problems(though the aliensense module later started to refuse to install due to licences exparition). It's only that till very recently that Windows started to complain about it's certificate, meaning the revoke only happend recently.

0 Kudos
Tesla1856
6 Thallium

RE: The Alienware Command Center software has a revoked certificate

M15x(2011), Windows 10 Enterprise x64 Build 10074.

If you are brave, you can try this v2.8
But I suggest you drop in a spare HDD, install Win-7 clean (with drivers) first. This v2.8 gets installed almost last. It will likely try to upgrade the MIO Micro-Controller firmware to v2.x (so that should be under Win7-64).


Registered Microsoft Partner and Apple Developer
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Accept as Solution" button on any post that answers your question best.
0 Kudos