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The mystery part : Geforce GTX780 bracket for Aurora R4
Ok, so a very, very frustrated Alienware owner here... I work for a big IT company myself, so I know that procedures & processes are so complicated in these companies and that it takes a lot of time & effort to find the correct person to answer a specific question to.....
So I have 1 simple question, and so far, NOBODY from Dell support has been able to answer it! This forum is basically my last resort and I realy hope that a Dell/Alienware product specialist can answer it, otherwise it will be my last time buying anything Dell related.
My question : Where and how can I buy that special 'bracket' that mounts onto an Nvidia Geforce GTX780 card? This bracket is attached to the long end side of the graphics card and attaches back to the Aurora R4 chassis to allow for better airflow from the chassis fan to the GPU. I want to install a 2nd GTX780 in SLI and I would like to have that bracket.
Please don't tell me to contact support, as I have done this allready and the person did not have a clue what I was talking about.
This bracket is installed on the GTX780 GPU when you order a new PC, they should have enough of these brackets left in China or wherever they build the Alienware desktops... I am willing to order it direct from China if needed, but I just find it very strange that nobody from Dell support is able to help me.
DELL-Milena M
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March 3rd, 2015 15:00
The problem is that we don’t sale that bracket separately, we just send it with the original video cards so there is no way for us to let you know where to buy it.
raysz
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March 8th, 2015 09:00
Hi Mobi666
try this place. I bought a couple of Dell parts There. like the bracket that holds the SSD in my tools chassis.