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R2AlienOwner
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VIDEO_DGXKRNL_FATAL_ERROR

I bought the latest R2 13" Alien laptop with Windows 10 and loading games crashes the computer with the subject line error message.  This system crash occurred from the out-of-the-box Dell/Alien system setup.  The Dell System Detect checkup found no errors or problems with the system.  I wasn't able to find the Dell's support page on BSOD error code on this particular problem.  Updated both the Intel Graphic and NVidia 960m drivers; however, this system crash is far too regular.  I need some expert assistance to resolve this problem. 

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RE: VIDEO_DGXKRNL_FATAL_ERROR

Hi,

Try running an ePSA/Diagnostics test to check the main hardware components. Click here to view a Dell article that explains how to do this test, let us know if you receive any errors. 


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