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When I use a UHD monitor via display port with M 17 R3 (also UHD) I get sound but no picture if I open the lid I see the video on the laptop but on the monitor I only get sound. I have it set to duplicate screen and have tried extend screen no luck. Now to clarify this this its only a problem with things downloaded from the Windows Store with the Film and TV app. YouTube videos play fine
Alienware-Eimy
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December 2nd, 2016 19:00
Hi,
That is a limitation that Windows 10 has with Optimus. For the moment the only workaround for Windows Store will be to disable the Intel graphics card from device manager while you're running the downloaded files, then you go back to device manager and enable it again.
Philkuffner
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December 2nd, 2016 21:00
this worked thanks
Alienware-Eimy
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December 5th, 2016 21:00
You're welcome!