Unsolved
This post is more than 5 years old
32 Posts
0
12294
Warning power sensor falure
Hello all,
Alienware X51 service tag .
Ive started getting this message on startup.
Warning power sensor falure press f1 for recovery f2 for setup etc...
I can hit f1 and get into windows as usual.. but im worried something is about to stop working. anyone know a fix for this? thanks...
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
September 7th, 2015 09:00
Hi,
Make sure your system has the latest Bios firmware. Click here for the download link. Let us know how it goes.
thehillchild
32 Posts
0
September 7th, 2015 10:00
Hi Rodrigo, I'm using the latest A14 Bios. Thanks
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
September 8th, 2015 10:00
Hi,
Thanks for confirming that. Have you added new hardware or replaced any components?
thehillchild
32 Posts
0
September 9th, 2015 03:00
I have changed the gpu for a GTX750 and changed to the more powerful power brick.
Also I have swapped the HDD for a SSD. These changes were made more than a year ago. This error message started this month.
Thanks
thehillchild
32 Posts
0
September 9th, 2015 03:00
Sorry a GTX 760. it is a reference card
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
September 10th, 2015 14:00
Hi,
We did not validate the GTX 760 with the Alienware X51 R1. Therefore, we cannot confirm if it should work properly with this system. Are you using a PSU provided by Dell?
thehillchild
32 Posts
0
September 11th, 2015 04:00
Yes, it is a Dell PSU, as supplied by dell to the higher spec X51. It's interesting that you don't validate the GTX 760 as Dell sold x51s with that card fitted as stock.
These changes were made more than 12 months ago and I have just started to have the warning message on startup.
Any ideas as to what is causing the warning message? How worried should I be?
Thanks
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
September 11th, 2015 14:00
Hi,
Are you sure it wasn't the Alienware X51 R2 that you saw with the GTX 760s? As far as I know we have never sold the X51 R1 with GTX 760s. I'm not sure if the video card could be related to the issue, you could maybe try testing another video card to confirm if you get the same message.