monkeyboy0720
1 Nickel

We need help with Alieware Amplifier (Docking Station)

Hi,

History: I purchased the new Alienware x15 R3 unit with Amplifier (Docking Station). Did not receive the amplifier to about a month later. We tried to turn it on and it would not. Spoke to tech support and went through service process steps and cannot turn it on or let alone, work. They had to order new amplifier and we ran into same issue.

Question: Do we need to add a graphic card for it to work? Any assistance would be appreciated.

Ken

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2 Replies
monkeyboy0720
1 Nickel

RE: We need help with Alieware Amplifier (Docking Station)

not sure how to move this question to Alienware forum...

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speedstep
6 Thallium

RE: We need help with Alieware Amplifier (Docking Station)

The power supply cant operate without a load.  So Yes you need a card in there that uses at least 1 6 pin pci-e connector.


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