1 Copper

Will Dell cover battery for my warranty?

When my alienware 15 r2 was running it suddenly shut down, when i turned it back on it said "Your battery has experianced a permanant failure". I restarted my computer and went to BIOS and under Battery Health it said the same thing. I believe that the only solution is to get the battery replaced, and i want to know if dell is going to replace the battery as im still under warranty. Also, what are the causes of permanant battery failure? I don't see the battery under my laptop so i'd have to open the laptop to get to the battery.
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RE: Will Dell cover battery for my warranty?


Dell's standard battery warranty is one year. For more information, please view the Dell Laptop Battery FAQ from the Dell support site. 

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