1 Nickel

Windows 10 Anniversary Edition "Upgrade" Causing Alienware 15 R2 Issues


I have had/and or have the following issues since having the forced Win10 Anniversary Edition upgrade push on my Alienware 15 R2, as I have Win10 Home Edition, not Pro and cannot pick and choose which updates that can be installed...

1. Multiple NV driver/.dll errors which cause BSOD's after login regardless of what NV driver is installed.  I've deleted ALL NV folders on my laptop and used CC Cleaner Pro to mop up each time; problem(s) still exist.

2. I now have five user profiles listed under Users folder...

3. Cannot change computer (laptop) name. I have never ran across this issue before with any OS update or upgrade on any system I've ever owned; have been doing this stuff since 1997.

If I do a factory reset, the Anniversary Edition will install again, as I've got Win10 HE... Catch-22.


Alienware 15 R2 (2015 Edition)--Purchased May 2016

CPU: Skylake 6700 HQ

GPU(s): GTX 980m/Intel HD 530

RAM: 16 GB DDR4 2133

HDD: 1 TB HDD (factory)

No mods...  No Overclocks... 

Any suggestions or help will be greatly appreciated! 


Tags (1)
0 Kudos
1 Reply
1 Nickel

RE: Windows 10 Anniversary Edition "Upgrade" Causing Alienware 15 R2 Issues

Go on to Alienware's support site and download the original disk image.

Alienware 15R3 / Intel i7 6820HK / 512GB M.2 SATA SSD (boot), 1TB 7200RPM SATA (storage) / Windows 10 Professional / Killer 1535, Killer e2400 / Nvidia GeForce GTX 1070 8GB / Alienware Graphics Amplifier w/ EVGA Nvidia GeForce GTX 980ti ftw 6GB

0 Kudos