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DerekJrS
1 Nickel

X51 R2: BOIS Update leads to boot issues

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Hi,

So I just bought this computer and was downloading some recommended drivers. I noticed the one for the BOIS and downloaded it, when it opened I actually already had the driver and most recent update but I accidently hit okay instead of the cancel button. Once I did this the driver started to install but I could not move the mouse or do anything to cancel it so i just let it install.

Upon restarting the computer It always leads to a "unable to boot drive, please insert device" or something along those lines. The only way I can get windows to boot is to hit F12 and start windows boot manager and the system works fine. 

I've tried;

Checking the BOIS for order of drives
Inserting the windows disc and running bootrec to fix the issue
restoring to a previous point.

It is currently in Legacy boot mode and I didn't want to touch it yet.
I can still use the machine I just wanted to get this fixed.

Thanks for any info or solutions!

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5 Replies
Alienware-Naomi
5 Tungsten

RE: X51 R2: BOIS Update leads to boot issues

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Hi!

I recommend you go to the BIOS and change the Boot Mode to UEFI. If issue persists, load the default settings (press F9 when you're in the BIOS screen, then F10 for Save and Exit).

Let me know how it goes!

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
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DerekJrS
1 Nickel

RE: X51 R2: BOIS Update leads to boot issues

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It gives me this warning;

CAUTION: Changing boot modes require that
your boot storage device be partitioned to
match the boot mode compatibility. Changing
boot modes could result in an incompatible boot
storage device, which may prevent the original
OS boot. 

 this won't affect anything will it? Just wanna check since I have no back up yet.

Thanks for the response!

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Alienware-Naomi
5 Tungsten

RE: X51 R2: BOIS Update leads to boot issues

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Don't worry, it won't affect your information.

Alienware-Naomi
Dell | Alienware Technical Support Alienware Arena
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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DerekJrS
1 Nickel

RE: X51 R2: BOIS Update leads to boot issues

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sorry for the late response, it boots fine now! Thanks for the help!

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Craigster88
1 Copper

RE: X51 R2: BOIS Update leads to boot issues

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Thank you for the help

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