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alienware command center not working on windows 10
I keep getting the same errors when I start it up.
"The value for column 'VID' in table 'Devices' is DBNull."
Then
"The theme you are opening is not compatible with this computer.
You will not be able to apply the theme."
I'm using an Alienware 17
Windows 10
1tb SSD + 1tb HD (saved on SSD)
Jeff-Green
3 Posts
0
September 18th, 2016 10:00
Then when I click on a color to switch to
"System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.AlienFX.Editor.Controls.ActionColorPickerControl.processSelectedColorChanged(Color primaryColor, Color secondaryColor)
at AlienLabs.AlienFX.Editor.Controls.ActionColorPickerControl.selectedColorChanged(Color primaryColor, Color secondaryColor)
at AlienLabs.AlienFX.Tools.Controls.DynamicColorWheel.onSelectedColorChanged(Color primaryColor, Color secondaryColor)
at AlienLabs.AlienFX.Tools.Controls.DynamicColorWheel.selectColotItem(PathRadioButton element, Boolean rotateIndicator)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.RadioButton.OnChecked(RoutedEventArgs e)
at System.Windows.Controls.Primitives.ToggleButton.OnIsCheckedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetCurrentValueInternal(DependencyProperty dp, Object value)
at System.Windows.Controls.Primitives.ToggleButton.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)"
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
0
September 20th, 2016 16:00
Hi,
Try by reinstalling the command center, follow the steps below:
Uninstall Alienware Command Center from Program and Features
Launch the Run Command
Type %appdata% and press Enter
Delete any Alienware Folder. If the folder is not there just continue.
Type %programdata% and press Enter
Delete any Alienware Folder. If the folder is not there just continue.
Go To C:\Program Files\Alienware\
Older versions of command center will be under C:\Program Files (x86), please check both folders.
Delete the Command Center Folder Only
Go to the Documents Folder
Delete the AlienFX and Alienware TactX Folders
Launch the Run Command
Type regedit
Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware
Delete the following folders only: (Some of these may not be present, just delete the ones present)
Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware
Delete the following folders only: (Some of these may not be present, just delete the ones present)
Restart the system
Let me know how it goes!
slawdav
1 Message
0
September 22nd, 2016 02:00
Did the below fix your issue, as I have the same..