Unsolved
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2 Posts
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1418
boot to black screen blinking cursor
Hello, I have desktop with alienware x51 bios version ao2. Several months ago I loaded Windows 10 and have run with no problems, running 3 monitors, 2 hdmi and vga.
I have run ePSA and all passed, showing no failures and a green check by each area tested and has check by it.
I cannot get to windows so cannot turn on the F8 function on boot to attempt to restore.
I have searched the internet and tried quite a few suggested corrections, nothing has worked. Unfortunately I lost the disks that came with the computer. I have emailed the service desk about buying new disks, but have not heard back. Any suggestions or fixes that have worked for anyone here?
Alienware-Kevin
48 Posts
0
July 15th, 2016 15:00
Hi,
Try loading the BIOS default settings and changing the Boot mode as well. If there is no change and you still need your Windows media to troubleshoot further send me a PM with your information to check your case.
dbjnj
2 Posts
0
July 17th, 2016 18:00
Thanks Kevin. I ended up downloading the Microsoft Windows 10 boot disk and was able to restore, now working. Thanks for your reply to help.