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marni1985
1 Copper

command center doesn't work anymore

hello

i upgraded my alienware aurora (not alx) with an ssd and gtx 680. i did a clean

windows install and installed the drivers in the right order.

after the installation of the command center 2.8.9.0 i cannot change the led colour or the fan speed and the temperature sensors

dont work properly.

i read all the posts i could find on this issue but wasn't able to fix it.

It seems I have a similar problem like in this post

http://en.community.dell.com/owners-club/alienware/f/3746/t/19365256.aspx?PageIndex=1

but when I ran diagnostics I didn't get any error message. In diagnostics I wasn't able to find a specific

test for my mio board or lights only for the fans.

the orange light on the board is on.

I bought my aurora in february 2010 and I'm not under warranty anymore.

Is there any chance i can get a replacement for my mio board?

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2 Replies
Moderator
Moderator

Re: command center doesn't work anymore

You always have options with us. Please send us an e-mail to AWupgrades@dell.com with your tag and phone number and we will get back to you as soon as possible.

Alienware-L_Porras
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Tesla1856
6 Thallium

Re: command center doesn't work anymore

To troubleshoot, follow my post in this thread carefully.

http://en.community.dell.com/owners-club/alienware/f/3746/p/19454040/20128296.aspx#20128296

If MIO-Board can not be detected by Dell Diags for testing ... that counts as a failed test.


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