To better assist you, please provide more information on the questions. If you order what exactly? You can order an Alienware system from the Alienware website, just make sure to select your region in the bottom right hand corner of the page.
Alienware-Rodrigo Dell | Alienware Technical Support #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: