I have an alienware m15x with win7 and my disc drive ins't working properly. the device management says it is but anytime I put in a disc either cd or dvd format it automatically pops out. I've done a complete virus scan and tried rebooting the system and that didn't work. if you could help me out.
Please flash BIOS from the link given below:
Note: While flashing BIOS connect the Ac adapter and make sure the battery has minimum 15% charge as this needs uninterrupted power supply. Do not use the system till it restarts and comes up to the desktop.
Revert with the status.
If updating the BIOS doesn't work, you can try the steps in this article:
Specially the one that says "Delete Upper / Lower Filters"
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