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x51 R3 will not come out of sleep mode
I have had this cpu for 1 month now and every time it goes to sleep it freezes and I have to do a soft reboot and when I do reboot some times it fezzes during the boot. I have disabled the sleep mode for now but need a fix on this.
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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April 4th, 2016 16:00
Hi,
Try running an ePSA/Diagnostic test on the system to check the main hardware components, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors.
fsujl11
3 Posts
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April 5th, 2016 06:00
No errors were found
JC241
25 Posts
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April 5th, 2016 08:00
I don't think it is hardware issue. By X51 R3 does the same when connected to 4K TV via HDMI. I think this is a bios issue.
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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April 6th, 2016 15:00
Hi,
Are you running Bios version 1.2.4?