khannoonian
Copper

Bluetooth adapter error 43 on alienware 17 R3

Hello everyone, this is my first post here so sorry if I ramble! I recently bought a used alienware 17 R3 which came with windows 10. I'm not a fan of win 10 so I installed win 8.1 instead, all the drivers went on fine but the Bluetooth adapter is showing error 43 its been stopped by windows. I have looked for answers, but found none that work. I have tried uninstalling and reinstalling the driver but no luck. I would go to the manufacturers site and download their driver but in device manager the adapter just says "generic Bluetooth adapter". I can't seem to find a Bluetooth driver on the dell site either. Out of ideas on this and need some help please folks.

0 Kudos
3 Replies
Moderator
Moderator

Re: Bluetooth adapter error 43 on alienware 17 R3

Hi ‌,

What's the wireless card model on your system? 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos
khannoonian
Copper

Re: Bluetooth adapter error 43 on alienware 17 R3

Don't know, it is listed as generic adapter in device manager. Even if i get properties on it it says the same, and thats a bit of a problem! Lol!

Sent from my Samsung Galaxy smartphone.

0 Kudos
Moderator
Moderator

Re: Bluetooth adapter error 43 on alienware 17 R3

Send me a private message with the service tag so I can check. 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

0 Kudos