MarkFleener
Bronze

Intel UHD Graphics 630 Driver failed to update.

Intel UHD Graphics 630 Driver failed to update.

 

Alienware 15 R4

Intel(R) Core(TM) 8300H CPU @ 2.3GHz 64-bit Windows 10 Home Version 1803 Build 17134.165

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Moderator
Moderator

Re: Intel UHD Graphics 630 Driver failed to update.

Hi @MarkFleener,

Where are you getting the driver from? What version are you trying to install?

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Alienware-Eimy
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MarkFleener
Bronze

Re: Intel UHD Graphics 630 Driver failed to update.

I keep pasting a reply with the driver details, but it wont show up.  Here, I'll try typing it...

Version 23.20.16.5017 from the SupportAssist app.

 

 

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MarkFleener
Bronze

Re: Intel UHD Graphics 630 Driver failed to update.

From the SupportAssist app

Version 23.20.16.5017 

 

 

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Re: Intel UHD Graphics 630 Driver failed to update.

I am having the same issue on my 17 R5.

Moderator
Moderator

Re: Intel UHD Graphics 630 Driver failed to update.

This is a glitch from the app, we're working on getting it fixed. 

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Alienware-Eimy
Dell | Alienware Technical Support
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Buzzcronym
Bronze

Re: Intel UHD Graphics 630 Driver failed to update.

This update is still failing on my Alienware 17 R5. The Intel Driver & Support Assistant tells me that the drivers for my Intel UHD Graphics 630 are up to date, while the Dell SupportAssist app says otherwise. This doesn't give me much confidence in Dell to keep my laptop running smoothly.

Hoboflame
Copper

Re: Intel UHD Graphics 630 Driver failed to update.

I am having issues here aswell... and with the drivers not updated correctly i cant get the options to setup my graphics properly.... getting rubbish game settings.

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BonesB
Bronze

Re: Intel UHD Graphics 630 Driver failed to update.

Why dont they just pull the update for now, instead of driving everyone mad. I have the same problem on my 17 R5

After i managed to get it to install my ACDsee application refused to start, so rolled back to old driver.

not going to bother anymore with these stupid updates if my machine is working fine.

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YaseenQamar
Bronze

Re: Intel UHD Graphics 630 Driver failed to update.

1st uninstall the driver from control panel 

unplug the charger and remove battery

press power button for 30 seconds to discharge the power

put battery and plug the charger

turn on machine

update the driver from windows update 

problem will be solved

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