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15 R3 LED Lights not working / AlienFX, Net Framework, etc..

Good evening everyone, here's my problem, let's hope someone has a solution:

System: Alienware 15 R3, Windows 10.0.15063 64-bit Pro Edition, BIOS Version 1.2.4 1/25/2018

Problem: LED's lights, keyboard, side lights wont turn on // AlienFX wont recognize board, device

What I've tried:

 - Completely removing and installing command center as advised here: Alienware Command Center Clean Install

- Downgraded/Upgraded BIOS to earliers and latests versions - still no lights

- Ran a complete SupportAssist.

- Formated disk and Freshly clean installed Windows 10 Pro instead of the old Windows 10 Home - still no lights

- Ran another SupportAssist for drivers update - no lights

- Contacted Dell, tech guy remoted in, tried reinstalling Command Center, nothing resolved - still no lights.

An appointment will be scheduled in 2 weeks after my trip for a tech to come over an look at the board, but so far by what've I seen online, everyone ended up with a new unit.

I hope that's not the problem here and someone has a solution for me. I have my error logs below that I get from

ALIEN FX and NET FRAMEWORK when starting the computer. Any suggestions would be very much appreciated it. Thank you much mates!

 

======

ALIENFX CONTROLLER ERROR:

======FXController.PNG

 

 

 

System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Controller.ControllerMainForm.closingApplication()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormFormClosing(Object sender, FormClosingEventArgs e)
   at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e)
   at System.Windows.Forms.Form.RaiseFormClosingOnAppExit()
   at System.Windows.Forms.Application.ExitInternal()
   at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception t)
   at System.Windows.Forms.Control.WndProcException(Exception e)
   at System.Windows.Forms.Control.ControlNativeWindow.OnThreadException(Exception e)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, Int32 wParam, Int32 lParam)
   at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
   at System.Windows.Forms.Control.set_Visible(Boolean value)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(Form mainForm)
   at AlienLabs.AlienFX.Controller.Program.Main(String[] args)

====================================================================

====================================================================

 

 

====================================================================

====================================================================

=====

NET Framework Error:

=====net frame ertror.PNG

 

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Controller.LightsZoneController.SupportChangeBrightness()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.configureTrayIconContextMenu()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeTrayIcon()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormLoad(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
AlienwareAlienFXController
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe
----------------------------------------
AlienwareAlienFXTools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
----------------------------------------
Alienlabs.CommandCenter.Tools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/1.0.92.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8793 (WinRelRS2.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AlienLabsTools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabsTools/1.0.92.0__bebb3c8816410241/AlienLabsTools.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.8797 built by: WinRelRS2
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.8797 built by: WinRelRS2
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.8797 built by: WinRelRS2
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8794 (WinRelRS2.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.8784 (WinRel.050727-8700)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
AlienFX.DeviceDiscovery
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/1.0.92.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication.Core
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll
----------------------------------------
AlienFX.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.Communication/1.0.92.0__bebb3c8816410241/AlienFX.Communication.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll
----------------------------------------
System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.8795 built by: WinRel
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
LightFX
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/LightFX/1.0.92.0__bebb3c8816410241/LightFX.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
=========================================================================

=========================================================================

 

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Tituzin
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Re: 15 R3 LED Lights not working / AlienFX, Net Framework, e

Any ideas anyone?

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