Computer Alienware 15 R3 (210-AJSS) bought in December 2017
Thunderbolt dock TB16 240W (K16A) bought in 2019
Television SAMSUNG (UN50H5030AF)
The dock and the computer are connected with a Thunderbolt cable. The computer and the TV are connected with an HDMI cable (if I connect the TV directly to the dock the signal is lost every 2 or 3 seconds and the picture jumps).
For few weeks now, every 1 or 2 minutes, the screen froze, like if the processors or RAM were used fully while only surfing on the web.
I updated bios and drivers
I performed Dell error scanning
I update Nvidia pilote
But the problem remains after few months of use without any.
How can I solved this ?
Stay at your disposal for any further information.