Start a Conversation

Solved!

Go to Solution

5049

May 30th, 2020 02:00

17 R1, shuts down after gaming 13 minutes

I have an out of warranty Alienware 17 (2014).

Memory: 32GB
Processor: Intel Core i7-4910MQ CPU 2.90GHz[Cores 4] [Logical/Core 2]
Operating System: Microsoft Windows 10 Home Single Language

It is shutting down whenever I play games after 13 to 15 minutes.

I have run a diagnostic and the below is the message :

6008143D-2CF8-43F1-A95D-0D5FFADD9F00.png

 can someone tell me what i have to do or what part i have to change.

FYI, i have done cpu and gpu thermal paste change.

also it shows me an error on memory card but i have checked the memory card and 4 of them operating normally and this is the message as below:

E44FE3E7-655B-46DF-B9BB-8798D13E32B6.jpeg

Is the heatsink contain a special cooling like the fridge? Might be that if yes, since the lap is 2015 model old a bit or what exactly I have to do for it. I also tried to downgrade the bios system. I have tried from A10 to A17 however still the same problem.

Can anyone help me please?

26 Posts

August 11th, 2020 22:00

thank you for your reply, please let me know how to do that ?

or help me out with the updated driver link to download it.

26 Posts

August 11th, 2020 23:00

OK now i have an idea of it.

let me know how i can communicate with you Via whatsapp or Facebook & seeking your help to do that & guide me to it.

this is my Whatsapp .

or Explain to me via video how to do that, and i will !

i really appreciate your support bro.

 

26 Posts

August 11th, 2020 23:00

thank you for the information, it is great add to me as an experience with all this.

Question :What is the purpose of modding the GPU driver since it is ruining & functioning normal ?

what are the benefits doing that ?

Perhaps the Geforce software could updated it in more better way.

kindly please let me know, and i will share with you all the information about the GPU to process, later,  since am at work now :).

5 Practitioner

 • 

1.5K Posts

August 11th, 2020 23:00

The 17 R1 was never released with the 900 series cards so you cannot install the latest Nvidia drivers directly from Nvidia. The driver file needs to be modified to include the Device ID of your GPU combined with your laptop ID.

This will allow newer drivers to be installed so you can get better performance from your card. Yes your card will function with the driver that you got to install but as it's so old you won't get the full potential from the card. 

Try going to the Nvidia website and select your card and operating system from their dropdown options and find the latest driver. If you download and try to install this driver it will most likely say that No Compatible Hardware can be found or something like that. 

I have heard that some machines are able to install 900 series drivers from Nvidia but most that I have come across will not, so the modded driver is required.

5 Practitioner

 • 

1.5K Posts

August 11th, 2020 23:00

Happy to help. Shoot me a PM with your email and I'll try to find you on Facebook. Don't really use whatsapp

5 Practitioner

 • 

3K Posts

August 12th, 2020 05:00

You have the modded drivers?

Thats.... actually pretty useful.

26 Posts

August 12th, 2020 22:00

this is my hardware IDS : PCI\VEN_10DE&DEV_13D8&SUBSYS_05AE1028

Mqtr1x_0-1597294316465.png 

i have also did the nvdmi modification this link you can check if it is right.

https://wetransfer.com/downloads/507f023b65ad1d58dfdaf8c8d499097920200813045612/8125b45772a56aff74227c0685f1811220200813045629/f2f24f

however it didn't work for me.

i have gone after modifying it to update the driver, 

 
 
 
 
 
 
 

1.jpg2.jpg3.jpg4.jpg

5 Practitioner

 • 

1.5K Posts

August 13th, 2020 03:00

I do not have a 970M in my 17 so I cannot test the driver. Please let me know if any errors come up and I will try again. it should work but I have had a few whisky's tonight.

5 Practitioner

 • 

3K Posts

August 13th, 2020 04:00

You had a Whi....

26 Posts

August 13th, 2020 04:00

thank you for your tutorial.

It works fine now with me & it is updated :).1.jpg

5 Practitioner

 • 

1.5K Posts

August 13th, 2020 05:00

Awesome! Good job!

5 Practitioner

 • 

3K Posts

August 13th, 2020 05:00

Great job.

26 Posts

August 14th, 2020 10:00

I think after rebooting everything went back again to the previous version.

please help

5 Practitioner

 • 

3K Posts

August 14th, 2020 19:00

Install it again.

26 Posts

November 16th, 2020 02:00

Bro could you please pass me the link of the file again i have format my computer & everything gone.

No Events found!

Top