kidszalor1412
1 Nickel

17 R2, auto dim issues

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Hi, 

I was quite frustrated when my Alienware 17 R2 (2015, Intel HD Graphic 4600, NVidia GTX 980M) auto goes dimming everytime. When I browsed the bright webpage or apps, the brightness goes 100%; however, when I work on dark webpage or apps like Steam, it auto dims to 25% or 0%. I tried all of these methods but they seem don't work for me: 

1. Adaptive Brightness in Power Management: Turn off 

2. Control Panel --> Services --> Disabled Intel Dynamic Application Loader Host

3. Intel HD Graphic Control Panel --> Disabled Extended Battery & Display Power Saving Technology

4. Drivers of NVidia already updated. 

5. Laptop is always plugged in, no concern about power source. 

Anything else I can do for this? Please help since it's quite annoying and I've got some headache with that. 

Thanks so much in advance. 

 

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Moderator
Moderator

Re: AUTO DIM: Alienware 17 R2

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Hi @kidszalor1412,

Check this:

Dim.PNG

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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
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7 Replies
Moderator
Moderator

Re: AUTO DIM: Alienware 17 R2

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Hi @kidszalor1412,

Check this:

Dim.PNG

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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kidszalor1412
1 Nickel

Re: AUTO DIM: Alienware 17 R2

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WOW!!!!!!! Really! Thanks thanks thanks thanks so much Eimy......... this solved my problem!!! Smiley Very Happy Smiley Very Happy Smiley Very Happy Smiley Very Happy Smiley Very Happy You

Moderator
Moderator

Re: AUTO DIM: Alienware 17 R2

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You're welcome 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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Re: AUTO DIM: Alienware 17 R5

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Also, on windows 10, if this occurs on your alienware 17 R5, it could be your (tobii) eye-tracking:

windows > tobii core > interactions > power > dim brightness = off

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piscontino
1 Copper

Re: AUTO DIM: Alienware 17 R2

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Sir, Ive got the same dimming problem on my aw15r4 and I don't know how to solve it. I don't have the tobii eye tracking system neither the alienfx. What can I do, Sr.? Thanks in advance. 

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bkis1969
1 Copper

Re: AUTO DIM: Alienware 17 R2

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I am on an Aurora R5 and this did not help. Still goes dark after awhile. It is frustrating but I am sure it is a Windows setting somewhere. Continuing to look.

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piscontino
1 Copper

Re: AUTO DIM: Alienware 17 R2

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Mate, dont known if it helps but I solved my problem swapping the panel in my 15r4, I know it's a laptop, but you could try connecting you Aurora to another monitor or TV and discard if it's a windows setting problem, if not, its maybe inside your monitor.

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