17 R4, Error code WVC07-LB8

R4

<2018 15 R4, 2016 17 R4, 2012 M17x R4 ?>

delays are the most annoying when I play in a team the whole mission falls. 

Thank you for reaching out to us, also. For security reasons, please delete the previous post containing your Service Tag. 

Have you also gotten any issues during gameplay, lag, or artifacts? Anything that can indeed show that the video card is presenting problems? 

There was a problem and we couldn't send you a Private Message. Could you please send me a PM with a screenshot of said error? 

in April this year I had my motherboard replaced. I had previously experienced a similar problem. now again this trash is back.

Thank you for sharing that with us. We'll get back to you in a moment via Private Message. 

did you receive my message? what conclusions???

Please send a private message to the @DELL-Cares account with a screenshot of that error (hopefully via an image hosting site - like Dropbox or Google Driv). As I was not able to retrieve your message.  

Running Alienware Aurora R4 computer
Windows OS 7 x64
Video Card AMD Radeon HD 7900 Series

Error Code WVC07-LB8

Graphics primary surface test failed Error code: WVC07-LB8

Primary Surface Test
Test Started 10/19/2019 2:01:35 PM
Warning Message: Error at pixel 0 0 : Input color 00FFFFFF not equal to output color 00000000.

Does not understand ?? I've already sent priv to you, how can you not open a priv message? what will change, screen sent if there is nothing else on it than what I have already written. word in word I gave the message displayed by the supportassist. Either you're serious and eloquent, or you have no idea what you're dealing with. There is an error code, the person who deals with it on a daily basis should not have a problem in making the correct diagnosis, and if, he is looking for the answer from the right person.

What else do you expect from me to do? Changed the error code? Maybe close the post?!

What will it change, explain to me what will change how this code looks on the screen from what I wrote you ???

We're deeply sorry about that, I had an issue with my Private Messages, which is why I requested if you could message @DELL-Cares, I would be able to access it and you would be replying directly to me. As we do not engage in this forum via the regular way in which you or other users attend to the threads.  But other than that. If the Clean Installation did not work, there is a chance there's a Windows component that's causing the issue. In order to rule out that thesis, we would recommend performing an OS Refresh or Restore.

Hi, we haven't heard from you in a while. Please get back to us at your earliest convenience so we can resume with your case.

We'll be archiving your case, but rest assured. You're just one message away from reaching out to us should you need anything else.