I bought an AW 17 R5 about a week ago. I haven't had any issues with it until yesterday. I left it on and unplugged while I was at work so the battery drained completely. I had the power cable plugged into the laptop before I plugged it into the wall. When I try to turn it on the screen remains black, however all other lights turn on. The laptop then start beeping, the beep combo is 3-2-1. I have researched the issue a little and have tried to follow some trouble shooting steps, but it continues to do the same thing. If anyone could give me a little insight to what the issue might be I would greatly appreciate it.
Also, I cannot take it to a Dell store as I am currently "deployed" in Kuwait.
Are you able to boot into the F12 Boot menu or the F2 Bios menu? If you are able to access the Boot menu, you can try running a PSA diagnostic test to check the main hardware components.
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