linchp1n
Bronze

ALIENWARE 15r2 Microphone array issue

My microphone just not working....

I was playing game with microphone and it just stopped working what happend?

It just got off during game. My devices are all updated and Still not getting signal or sound bar when I look at sound control panel

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3 Replies
Moderator
Moderator

Re: ALIENWARE 15r2 Microphone array issue

Hi @linchp1n,

No sound over the speakers or headphones? 

Did you try by reinstalling the sound driver?

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Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
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linchp1n
Bronze

Re: ALIENWARE 15r2 Microphone array issue

There is a sound from speaker but nothing to mic.

I have no headphones now so I can't do anything to check it.

I have re installed sound drivers and it has still no response from mic

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Moderator
Moderator

Re: ALIENWARE 15r2 Microphone array issue

Do a BIOS update.

Check your MIC settings.

Try a system restore.

Try to get an external to try the sound.

Last option before replacing hardware, will be a Windows re-installation. 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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