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AW558 DPI (AWCC - Not there?)

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Hey everyone, I want to change my mouse DPI setting. I used to be able to do this in a specific program (cant remember the name) however, when I google it - everything points towards Command Centre. (AWCC)
I have the most up-to date version of this but cant find where I do this? It has nothing about my AW558 mouse at all.

Just to confirm, I want to control the specific value of my DPI (600/800/1600) on my mouse, and not just the pointer speed within windows mouse settings.

Any ideas?

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2 Bronze

Re: AW558 DPI (AWCC - Not there?)

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Hello.

Not sure if the link you provided is the correct one however, I have solved the issue. Not sure how though.

Long story short,

I deleted ALL files and programs and drivers that had "Alienware" in the name. 

I uninstalled the programs, deleted from %programdata%, %appdata% , RegistryEditor, Program Files + (x86).

 

Once this was done, I carried out a factory reset on the laptop, doing this threw up a lot of Alienware warnings on start up, saying it cant gather information or download certain drivers etc.

 

I then went onto the Dell site, inputted my laptop details, let the automatic feature scan my drivers and hardware and then install all programs and drivers it suggested. 

Then... there it was. I got a pop up saying "Your mouse is connected.....adjust settings here..." 

BOOM!

 

Lastly, Dell... if you're reading this. You have 2 programs, named the same thing? Sort it out.

 

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Re: AW558 DPI (AWCC - Not there?)

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NOTE: Adjustable DPI ( DPI stands for Dots Per Inch)
• On􏰀the􏰀􏰁y D􏰂I button allows you to instantly change mouse tracking resolution during game play.
• Mouse allows setting up to three tracking resolution. (Default resolution setting: 800, 1600 and 3200 DPI)
• 􏰂ushing left side of D􏰂I button reduces the dpi while pushing the right side increases D􏰂I.
• The LED color for 3 D􏰂I stages.
Low resolution Middle resolution High resolution

Alienware 18 R1 4940MX 4.6GHz, RTX 2080, 32GB DDR3
Alienware 17 R5 i9-8950HK 4.5GHz, GTX 1080 OC, 32GB DDR4 2666MHz
Alienware 15 R1 4710HQ 4.1GHz, GTX 980M, 16GB DDR3
M18x R2 3930MX 4.1GHz, SLI GTX 980M, 16GB DDR3 1600MHz
M17x R5 Core i7-4700MQ 3.7GHz, GTX 980M, 32GB DDR3 1600MHz
My YouTube channel = Area 51 A L X


If my reply solved the issue, please click the, "Accept as Solution" button!

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Re: AW558 DPI (AWCC - Not there?)

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Hey,

Thanks for your reply. I understand the button is adjustable and has preset settings however, there is a way to change the DPI manually. I want to be able to change the 3 values that you mentioned (800,1600,2300).

So unfortunately, this did not solve my issue.

When I see all the videos online of AWCC, I can't find a recent one but the versions look different to the one I have. The videos I see online have the mouse and DPI settings I require, my version doesn't. I have included a screenshot of my AWCC page.

https://ibb.co/2SYMsSv

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Re: AW558 DPI (AWCC - Not there?)

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You have a 17 R4 or R5 right?

They only added support for the R5 with the new command center and every last revision of the laptops.

AW COMMAND CENTER V4.x

Alienware 17 R1-5

Alienware 15 R1-4

Alienware 13 R1-3

————————————————

A L I E N W A R E COMMAND CENTER V5.x

Area-51m R1-2

M17 R1-3

M15 R1-3

17 R5

Alienware 18 R1 4940MX 4.6GHz, RTX 2080, 32GB DDR3
Alienware 17 R5 i9-8950HK 4.5GHz, GTX 1080 OC, 32GB DDR4 2666MHz
Alienware 15 R1 4710HQ 4.1GHz, GTX 980M, 16GB DDR3
M18x R2 3930MX 4.1GHz, SLI GTX 980M, 16GB DDR3 1600MHz
M17x R5 Core i7-4700MQ 3.7GHz, GTX 980M, 32GB DDR3 1600MHz
My YouTube channel = Area 51 A L X


If my reply solved the issue, please click the, "Accept as Solution" button!

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Re: AW558 DPI (AWCC - Not there?)

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I have the Alienware 17 R4.

I have used the AWCC program before to change my DPI settings, so why the layout change and removal of this feature (IF this is even the solution)

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Re: AW558 DPI (AWCC - Not there?)

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Just so you know what I am looking for : https://ibb.co/f8CMhGz In this image, you see on the top left there is a "macro" and "settings" button, the DPI is within that settings button. This is the program I used to use, or this version of it.
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Re: AW558 DPI (AWCC - Not there?)

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You can download it here. Sorry for the inconvenience.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=d6hrd

 

Alienware 18 R1 4940MX 4.6GHz, RTX 2080, 32GB DDR3
Alienware 17 R5 i9-8950HK 4.5GHz, GTX 1080 OC, 32GB DDR4 2666MHz
Alienware 15 R1 4710HQ 4.1GHz, GTX 980M, 16GB DDR3
M18x R2 3930MX 4.1GHz, SLI GTX 980M, 16GB DDR3 1600MHz
M17x R5 Core i7-4700MQ 3.7GHz, GTX 980M, 32GB DDR3 1600MHz
My YouTube channel = Area 51 A L X


If my reply solved the issue, please click the, "Accept as Solution" button!

0 Kudos
Highlighted
2 Bronze

Re: AW558 DPI (AWCC - Not there?)

Jump to solution

Hello.

Not sure if the link you provided is the correct one however, I have solved the issue. Not sure how though.

Long story short,

I deleted ALL files and programs and drivers that had "Alienware" in the name. 

I uninstalled the programs, deleted from %programdata%, %appdata% , RegistryEditor, Program Files + (x86).

 

Once this was done, I carried out a factory reset on the laptop, doing this threw up a lot of Alienware warnings on start up, saying it cant gather information or download certain drivers etc.

 

I then went onto the Dell site, inputted my laptop details, let the automatic feature scan my drivers and hardware and then install all programs and drivers it suggested. 

Then... there it was. I got a pop up saying "Your mouse is connected.....adjust settings here..." 

BOOM!

 

Lastly, Dell... if you're reading this. You have 2 programs, named the same thing? Sort it out.

 

View solution in original post

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Re: AW558 DPI (AWCC - Not there?)

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Good job!

Alienware 18 R1 4940MX 4.6GHz, RTX 2080, 32GB DDR3
Alienware 17 R5 i9-8950HK 4.5GHz, GTX 1080 OC, 32GB DDR4 2666MHz
Alienware 15 R1 4710HQ 4.1GHz, GTX 980M, 16GB DDR3
M18x R2 3930MX 4.1GHz, SLI GTX 980M, 16GB DDR3 1600MHz
M17x R5 Core i7-4700MQ 3.7GHz, GTX 980M, 32GB DDR3 1600MHz
My YouTube channel = Area 51 A L X


If my reply solved the issue, please click the, "Accept as Solution" button!

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